Service Management Consultant - Corsham, United Kingdom - i3Works Ltd

i3Works Ltd
i3Works Ltd
Verified Company
Corsham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Service Management Consultant - Up to £65,000 Depending on Experience

Location:
Remote working and travel to client sites (Wilshire, Hampshire and Bristol)


Essential Requirements:
Must have an active SC/DV Clearance


Role:


Skills required:


  • Previous consultancy experience in a similar role
  • ITIL Foundation Level qualified
  • Experience working within an ITSM environment using the ITIL framework
  • Experience of involvement in Service Management governance
  • Experience of working in a Service Transition/Onboarding role
  • Experience of ITIL Continual Improvement
  • Experience of ITIL Process Improvement/Implementation
  • Personal flexibility and agility, with the ability to deal with complexity
  • Strong verbal and written communication capabilities
  • Strong and influential relationship management skills with Senior stakeholders, suppliers, colleagues, and users in pursuit of delivering high quality services whilst maintaining service targets
  • Ability to work under pressure and demonstrate resilience to ensure the correct solution is selected with full understanding of the costs, timescales, and risks
  • Ability to resolve issues quickly and efficiently.

Nice to have:


  • Defence or Public sector experience
  • High level of IT competence
  • Experience of working in Agile environment
  • Knowledge in ITIL Service Design
  • P3M or Project Controls Experience

Renumeration:

- £45,000 to £65,000 basic salary

  • Private Healthcare/medical cover
  • Group life insurance
  • Annual bonus scheme (performance dependent)
  • 23 days holiday plus bank holidays (increasing by x1 day per each calendar year with the company rising to a maximum of 30 days + bank holidays)
  • Annual leave buy/sell purchase scheme (can purchase up to 5 days per year)
  • 5% company pension contribution
- £250.00 donation towards a Grassroots Organisation or Charity

  • Mental Health and General Wellness benefit (2 sessions per calendar month with a maximum value of £60.00 per session)
  • Occupational Glasses: i3Works will reimburse a portion of the costs associated with occupational glasses and lenses
  • Electric Car Leasing Salary sacrifice scheme
  • Cycle to Work Scheme (save 2539% on a bike and accessories)
  • Paid qualifications through the i3Institue for employees at all levels
  • Staff referral bonus scheme

About Us:


i3Works has a vision to be a dynamic P3M and Digital consultancy that our colleagues love working for, and our clients love working with.

Our company has grown rapidly as a business, with new service lines evolving and teams that bring fresh skills, mindsets, and perspectives.

In order to be a trusted leader in the public and private sectors, loved by all colleagues and clients alike, we unite and celebrate our company-wide values, principles and culture here for you to explore.


Salary:
£45,000.00-£65,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Cycle to work scheme
  • Free or subsidised travel
  • Gym membership
  • Life insurance
  • Private medical insurance
  • Referral programme
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Licence/Certification:

  • SC or DV clearance? (required)

Work Location:
Hybrid remote in Corsham


Reference ID:
i3PP-90

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