Service Management Consultant - Corsham, United Kingdom - i3Works Ltd
Description
Service Management Consultant - Up to £65,000 Depending on Experience
Location:
Remote working and travel to client sites (Wilshire, Hampshire and Bristol)
Essential Requirements:
Must have an active SC/DV Clearance
Role:
Skills required:
- Previous consultancy experience in a similar role
- ITIL Foundation Level qualified
- Experience working within an ITSM environment using the ITIL framework
- Experience of involvement in Service Management governance
- Experience of working in a Service Transition/Onboarding role
- Experience of ITIL Continual Improvement
- Experience of ITIL Process Improvement/Implementation
- Personal flexibility and agility, with the ability to deal with complexity
- Strong verbal and written communication capabilities
- Strong and influential relationship management skills with Senior stakeholders, suppliers, colleagues, and users in pursuit of delivering high quality services whilst maintaining service targets
- Ability to work under pressure and demonstrate resilience to ensure the correct solution is selected with full understanding of the costs, timescales, and risks
- Ability to resolve issues quickly and efficiently.
Nice to have:
- Defence or Public sector experience
- High level of IT competence
- Experience of working in Agile environment
- Knowledge in ITIL Service Design
- P3M or Project Controls Experience
Renumeration:
- £45,000 to £65,000 basic salary
- Private Healthcare/medical cover
- Group life insurance
- Annual bonus scheme (performance dependent)
- 23 days holiday plus bank holidays (increasing by x1 day per each calendar year with the company rising to a maximum of 30 days + bank holidays)
- Annual leave buy/sell purchase scheme (can purchase up to 5 days per year)
- 5% company pension contribution
- Mental Health and General Wellness benefit (2 sessions per calendar month with a maximum value of £60.00 per session)
- Occupational Glasses: i3Works will reimburse a portion of the costs associated with occupational glasses and lenses
- Electric Car Leasing Salary sacrifice scheme
- Cycle to Work Scheme (save 2539% on a bike and accessories)
- Paid qualifications through the i3Institue for employees at all levels
- Staff referral bonus scheme
About Us:
i3Works has a vision to be a dynamic P3M and Digital consultancy that our colleagues love working for, and our clients love working with.
Our company has grown rapidly as a business, with new service lines evolving and teams that bring fresh skills, mindsets, and perspectives.
In order to be a trusted leader in the public and private sectors, loved by all colleagues and clients alike, we unite and celebrate our company-wide values, principles and culture here for you to explore.
Salary:
£45,000.00-£65,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- Gym membership
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Licence/Certification:
- SC or DV clearance? (required)
Work Location:
Hybrid remote in Corsham
Reference ID:
i3PP-90
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