- Respond to sales enquiries quickly and efficiently, in a polite and informative manner.
- Conduct viewings on available homes with potential purchasers.
- Maintain excellent communication and customer service levels.
- Ensure Key & Fob stocks are organised and maintained for sales homes.
- Qualify potential customers and ensure that all suitable homes are considered.
- Accompany potential purchasers (& tenants) on viewings of residential properties.
- Ensure that details of all visitors and enquiries are logged and followed up.
- Work as part of the team to deliver sales & rentals targets.
- Conduct handover and demos with customers on completion of their homes and provide support to lettings team when required.
- Take responsibility for maintaining long and good relationships with customers, clients, and agents with a view to generating more loyalty business.
- Know your market – Get out and around the competition, and compile intel regularly.
- Identify potential acquisition opportunities for clients.
- Assist in disposals of other assets such as parking bays and storage units.
- Focus on sales disposals with occasional work at other regions depending on business needs.
- Proven experience in a residential lettings and/or sales environment.
- Experience of working to and meeting targets.
- Full driving license and means of transport.
- Knowledge of the conveyancing process (desirable).
- Approachable with great customer care and communication skills - both written and oral.
- Ability to work with minimum supervision and to use your initiative in a fast-paced environment.
- Strong IT skills, specifically in using Microsoft Office.
- Excellent organisational skills.
- Enthusiastic and flexible with an interest in both sales and lettings. If your strengths are in one area, they will collaborate with you to develop your knowledge across the two disciplines.
- An understanding of shared ownership and shared equity (desirable)
- Experience negotiating sales (desirable)
- Tuesday – Friday: 09:30-18:00 + Saturday: 11:00-18:00
- Up to £24,000 basic salary per annum + commission
- Generous benefits package
- Workplace pension
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Residential Sales Consultant - Manchester, United Kingdom - Harte Consulting Ltd
Description
This Manchester based property development company are seeking a proactive and motivated Residential Sales Consultant to join their diverse team based in the city centre, with a focus on developments across the Northwest region. The company operates with a structured and professional approach, offering ample support and development opportunities for team members.As Residential Sales Consultant, you will play a pivotal role in liaising with purchasers, tenants, solicitors, mortgage advisors, surveyors, agents, and internal staff to facilitate the successful sales of homes from initial inquiry to legal completion.
The Residential Sales Consultant role: