Technical Implementation Manager - Crawley, United Kingdom - Equiniti

Equiniti

Verified Company

Crawley, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.

We are
TRUSTED to deliver on our commitments,
COMMERCIAL in building long term value,
COLLABORATIVE in our approach and we
IMPROVE by continually enhancing our skills and services.

There has never been a better time to join EQ.

Role Summary

We are looking for a new Technical Implementation Manager to join our team to be a part of the continual evolution of the Implementations Department.

Department Information
Retirement Solutions is responsible for end-to-end delivery of all services into our operational teams and our software clients. This is reflected in the department structure with most functions being accountable for both platform development and deliveryservices.

The majority of our platforms are used by the operational teams internally and some platforms are in use by external software clients who we also support.

We have a continual programme of development of both the main products and the subsidiary products across both the workplace/occupational and L&P market sectors.

Our roadmap looking forwards includes further Compendia Touch and Administrator developmentsto support the business operate efficiently and expand its market offering.

Core Duties/Responsibilities

Technical Role Duties:

Working with Client requirements both internal and external and participating in Client facing meetings to discuss requirements
Analysing, documenting and estimating client requirement

- calculations, workflows, interfaces, comms, data migrations etc

Support with visit customer sites when required, with the possibility of working on site for an extended period
Support with visit customer sites when required
Enhancing and developing the Touch Model
Improving the implementation practices and procedures
Working closely with the development team to refine and improve the system.
Client system demo's and show and tells
Taking on extra responsibility within the Project team, leading project workstreams
Supporting other analysts with their training and development
Support Project Management by tracking work through our Agile development and release lifecycle
Ensure AzureDev boards are upto date inc updating PM/ leads with progress updates
Attending 3 out of the 4 quarterly team meet ups.

Line Management:

Supporting new staff with their onboarding process and initial training programme
Arranging and conducting regular 11's with your team
Reviewing and actioning engagement survey and improvements

General HR administration

For example, managing and approving employee leave (annual, sick etc), approving weekly timesheets etc
Leading quarterly appraisals with your team
Attend 3 out of 4 quarterly team meet ups
Supporting team members with their development
Assisting with recruiting and inducting new people into the team
Ensuring compliance to EQ standards.

Qualifications & Experience

Educated to degree standard preferred but not essential:
Experience of using Pension Configuration Tools and SQL
Experience of hands on configuration of Pensions software
Relevant qualifications in the Pensions & Actuarial Industry desirable (e.g. Pensions Management Institute Certification)
Demonstrable software development capability
Demonstrate commercial awareness & operational efficiencies / income generation in current role
Previous team management experience.

What We Offer:

-
Save For Your Future

Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

-
All Employee Long Term Incentive Plan (LTIP)

Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

-
Health and Wellbeing

Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

-
Flexible Benefits