- Ensure the smooth running of daily services, achieving time critical targets, and maintain and operate all services within agreed operational and client SLAs
- Manage the flow of your daily work, utilising the allocated resource which will fluctuate based on volumes and priorities across the wider team
- Review information and instructions received from clients, helping to decide on the most appropriate course of action
- Providing feedback and advice to clients in a clear and easy to understand way
- Identification and escalation of issues through root cause analysis, taking appropriate steps to avoid a reoccurrence
- Maintain appropriate controls to reduce and remove entirely, where possible, any associated risks within services
- Presentation of data and reporting to senior management and key stakeholders
- Maintain a high level of knowledge of relevant products, procedures and services, including the interpretation and application of best practice
- Escalate issues quickly and appropriately where they arise, providing advice of the best course of action
- Produce clear and concise reports and other written material (both draft and final form) usually of a detailed and sometime technical nature, which are understandable to those with or without knowledge of the subject matter
- Embrace a culture of continuous improvement across services, identifying areas requiring change and prioritising appropriately
- Chairing service meetings when necessary, assessing priorities and risks, highlighting to management where appropriate
- Prepare client figures and reporting of data for client invoicing, and for reporting direct to the client or internal teams as required
- Participate in training, both in house and external, when required to ensure skills are up to date.
- Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
- All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
- Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
- Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
- Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
- Time Off – Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
- Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
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Senior Task Administrator
2 weeks ago
Equiniti Worthing, United KingdomManagement Level · H · We require an enthusiastic and technically capable individual to take provide some of these key services. This is a fast-paced environment with constantly changing priorities, so they need to be adaptable and willing to take on new challenges where required ...
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Senior Task Administrator
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Equiniti Worthing, United Kingdom permanentEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. · EQ's vision is to be the leading global share registrar, offering complementary services to its cl ...
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Senior Task Administrator
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Equiniti Worthing, United Kingdom Full timeManagement Level · HWe require an enthusiastic and technically capable individual to take provide some of these key services. This is a fast-paced environment with constantly changing priorities, so they need to be adaptable and willing to take on new challenges where required. · ...
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CATCH22 CHARITY Worthing, United KingdomWe require one person, part time to be based in Worthing (3 days a week - Tuesday, Wednesday & Thursday). · 22 hours a week · **Job Purpose**: · A member of the Business Services team who is responsible for providing a range of administrative support within and across safeguardin ...
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P/t Safeguarding Conference Administrator
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Administrator
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Administration Assistant
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Senior Administrator
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Equiniti Worthing, United KingdomEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. · EQ's vision is to be the leading global share registrar, offering complementary services to its cl ...
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Office Administrator
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Senior Task Administrator - Worthing, West Sussex, United Kingdom - Equiniti
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Senior Task Administrator
Apply locations Worthing - Highdown House Lancing - Aspect House time type Full time posted on Posted 2 Days Ago job requisition id R12415Management Level
HWe require an enthusiastic and technically capable individual to take provide some of these key services. This is a fast-paced environment with constantly changing priorities, so they need to be adaptable and willing to take on new challenges where required.
Core Duties/Responsibilities
What We Offer (UK ONLY)
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
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locations Worthing - Highdown House time type Full time posted on Posted 30+ Days AgoOur people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
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