- Check property, landlord & tenant details on client accounts computer system and ensure all charges for fees are correctly raised
- Process renewals, terminations of tenancies and return of deposits
- Perform other administration tasks related to the letting of properties
- Process supplier invoices and handle queries from suppliers
- Ensure all funds received are identified and allocated correctly
- Process rents received and remit to landlord daily by Faster Payments & Cheque
- Perform bank and fee reconciliations
- Produce statements to landlords detailing transactions on account
- Process requests from internal and external customers
- Handle queries coming into the department via phone and email in a timely and professional manner
- Be responsible for ensuring that all tasks carried out are in line with internal processes and meet current legislation
- Ad hoc duties as required by line manager
- Excellent communication and customer service skills with the confidence to deal with challenging queries via phone and email
- Excellent PC and related technology skills
- Excellent writing skills
- Good analytical ability
- Ability to stay calm under pressure and work to tight deadlines
- Flexible approach to working especially at peak times such as month end
- Basic accounts/bookkeeping background an advantage but not necessary
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Senior Estate Agent - Norwich, United Kingdom - William H Brown
Description
Accounts Administrator
Connells Group are looking for motivated Accounts Administrators to join their busy Client Accounts team in Leighton Buzzard . Our Accounts Administrators provide support to our Lettings Branches, Landlords and Tenants. If you enjoy working as part of a team, are interested in accounts or administration and are dedicated in providing a high level of service, then this could be the role for you
You will be responsible for:
Your experience and skills will include:
About Connells Group
Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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