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- Assist the Manager with customer on-boarding services
- Process orders accurately and in a timely manner
- Communicate with customers via phone, email, and letter, providing proactive assistance and support
- Resolve customer queries and complaints, keeping the Manager informed throughout the process
- Maintain accurate records of all customer correspondence
- Update and maintain customer information within our systems
- Support the team with daily, weekly, and monthly reports
- Learn about our client's products and stay up-to-date with any changes
Customer Service Executive - Newbury, United Kingdom - Adecco
Description
Customer Service Executive based in Newbury Full-time.
Are you a customer service superstar? We are currently seeking a talented Customer Advisor to join our client's dynamic team in Newbury. If you thrive on providing exceptional customer experiences and enjoy working in a fast-paced environment, this opportunity is for you ??
As a Customer Advisor, you will play a vital role in ensuring that our client's customers receive top-notch service and have a positive interaction. Working under the guidance of the Customer Service Manager, you will proactively communicate with customers, manage their expectations, and maintain a seamless end-to-end process. ????
What will you do as a Customer Advisor?