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Chesterfield

    Contact Centre Agent - Chesterfield, United Kingdom - Markerstudy Group

    Markerstudy Group
    Markerstudy Group Chesterfield, United Kingdom

    Found in: Talent UK C2 - 3 days ago

    Default job background
    Full time · Permanent
    Description

    Role: Contact Centre Agent
    Location: Chesterfield
    Hours: Full time (.5 hours) between 7am - pm (part-time available for evening and weekend hours)
    Salary: £. per hour

    Are you looking for an opportunity to work in a supportive, inbound customer service team?
    We have an opportunity to work in our friendly and buzzing contact centre based in chesterfield.

    Regardless of your background, you will be provided with a complete training program, giving you the very best foundations to succeed at Auto Windscreens.

    As a contact centre agent , it is your job to deal with a high volume and wide range of telephone enquiries, providing answers and advice to customers whilst recording accurate information.
    You will also be responsible for, but not limited to:

  • processing customer claims
  • Answering general queries
  • Taking ownership of complaints and own perfomance
  • Adhering to company procedures with regards to compliance and treating customers fairly.
  • We will provide you will full training, for the first 4 weeks, you will be in training Monday - Friday 9am - 5pm.

    As a Contact centre agent you will possess

  • excellent communication skills
  • the ability to demonstrate a calm and professional attitude
  • listening and problem solving skills
  • good attention to detail
  • a willingness to learn
  • In return, you will have access to some fantastic benefits including:

  • wellbeing hub
  • life assurance 4x your annual salary
  • access to discounts in retail shops and restaurants
  • Technology scheme
  • days holiday
  • Hybrid working (after probation)
  • And much more

    Interested? Apply today for more information


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