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    Customer Service Advisor - Blackpool, United Kingdom - Shared Services Connected Ltd

    Shared Services Connected Ltd
    Shared Services Connected Ltd Blackpool, United Kingdom

    3 weeks ago

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    Description

    How are your customer service and administration skills? If you have considered moving into a financial role but haven't yet gained that experience, this could be the perfect progressive opportunity for you

    Shared Service Connect Limited (SSCL) are looking to grow their service delivery team again. We have openings for a number of Customer Service Advisors who will be responsible for financial transactional activities. These will include bank reconciliations, inputting and posting general ledger journals, creating invoices, credits and statements, debt collection activity and management of third party money activities for SSCL Clients.

    Key Working Benefits:

    Flexible Work Arrangement:     Work from home, with a requirement to attend the Blackpool office one day a week. Office visits will be a little more frequent during training.
    No Weekend Work: Monday to Friday only.
    Full-Time - Hours: 5 days a week, 8-hour shifts with a half-hour lunch break.
    Part-Time : Consideration will be given for job shares and flexible working patterns.
    3% Flexible Benefit: This can be taken in cash or converted to a benefit/s (your choice).
    Training and Development: Working in an environment that offers training and encourages personal development

    What you'll be doing:

  • Maintaining records and filing systems, retrieving information as required
  • Resolving validity queries from clients and customers (change of address, sending copy invoices etc)
  • Bank statement reconciliation and collections
  • Taking messages, dealing with enquiries via email and phone and resolving or raising escalations where relevant.
  • Supporting in the production of weekly and monthly project control information

    • What you'll bring:

  • A 'can do' attitude to handling your own workload and meeting deadlines.
  • A willingness to support other team members to achieve the team objectives
  • Good Microsoft Word and Excel skills
  • A flair for communicating clearly and concisely with people at all levels both internally and externally
  • Takes pride in delivering high quality and accurate tasks

    • It would be great if you had:

  • Experience of working within a finance administration environment
  • Familiar with Oracle

    • Employment Type: Full-time, Permanent
    Location: Blackpool and Home Working
    Security Clearance Level: SC
    Internal Recruiter: Rachel
    Salary: £23,463
    Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

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