Service Support Co-ordinator/administrator - Sheffield, United Kingdom - Sue Ross Recruitment

Sue Ross Recruitment

Verified Company

Sheffield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sue Ross Recruitment are delighted to be working with a business based in south Sheffield who are recruiting for a full time Support Service Co-Ordinator/Administrator on a temporary to permanent basis.

The business are looking for someone who has excellent customer service and co-ordinationg experience as you will manage the full cycle of the business from initial contact through to resolution.

You must be able to maintain excellent customer working relationships and demonstrate confident telephone skills and this should be combined with a highly organised mindset and attention to detail.

Other duties and responsibilities include;

Obtaining correct paperwork from 3rd parties to ensure full compliance
Coordinating, reporting and liaising with field agents and various other outside organisations
Recording information obtained by the customer and maintaining client data
Providing front line support to agents and customers
Answering incoming calls and responding in accordance with company protocol
Establishing facts and ensuring data is correct

Job Types:
Full-time, Temp to perm

Salary:
£20,000.00-£23,000.00 per year

Schedule: