Services Compliance Administrator - London, United Kingdom - The Arch Company

The Arch Company

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB PURPOSE

This is a new role working in the Services Compliance team due to the increase in volume of work required to move this young company into its next stage of ensuring administration and documentation is organised and available for the business.

The administration including in this role will change over time as the business develops. The role will require excellent attention to detail and an ability to own tasks and liaise with colleagues in the business

KEY ACCOUNTABILITIES

To act as the key Administrator for Statutory Compliance Library
Setting up this Statutory Compliance library using an interim solution and centralising data from all over The Arch Company business and identifying where there are gaps
Liaising with The Arch Company Teams where missing documentation is identified, ensuring this is provided in a timely manner
Ensuring the data is captured using an accurate naming convention to ensure in the longer term this data can be uploaded into the final business system solution for this library
To monitor and sense check statutory certification is correct and is in date, as well as identifying when this document will require renewing
On renewal ensuring this is coordinated with the contractor and relevant person in The Arch Company Estates Management team
Alongside the Statutory Compliance Library, using this data to provide lettings packs for any upcoming new lettings by The Arch Company, with a full suite of required documents.
Ensuring these packs are prepared and available on time, working with the relevant person in The Arch Company Estates management Team
Work with the project team in the roll out of any new systems around this library or lettings packs
Collate, analysis and provide reports on the statutory compliance library and lettings packs for the business with the ability to form reporting using excel data at an advanced level including but not limited to pivot tables and index volumes of data
Owning the data flow as situations change with new lettings and terminations to ensure the library and lettings packs are always current
Assist with training for The Arch Company staff on the library
Support line manager and Technical Services Manager in the collation and management of all core data particularly in the areas of the statutory compliance and inspections
Assist the Inspections administrator in the daytoday admin requirements of the SFM Inspections
Assist all members of the team daily, proactively offering support in addition to covering holiday periods of other administrators.
Monitor specific mailboxes and coordinate / raise reactive orders for the operational team
Prepare adhoc correspondence for teams
Deal with adhoc admin requests from line manager and The Arch Company teams
Other general administration duties as per business requirements

KNOWLEDGE, SKILLS AND EXPERIENCE

Attention to detail and ability to deal with large volumes of data must have excellent excel skills
Ability to work alone but also an Excellent team player with experience of working in an office environment
Good numeracy and literacy skills
Ability to prioritise tasks and take ownership of ensuring tasks are completed on time
Ability to liaise at all levels within the business
Adaptable and Proactive approach to workload
Advanced levels of experience of using Microsoft Office including Word, Excel, PowerPoint
Experience of using facilities management system
Understanding of statutory compliance
Good spoken and written English
Knowledge of FM systems, Reactive and Planned Maintenance, Asset registers and statutory certification requirements is desirable
Diligent, with attention to detail
Organised and responsive in a fastpaced environment
Good interpersonal skills and ability to work well in a team
Ability to use initiative and have ambition to learn and progress
Flexibility towards the changing demands of the workload