- Schedule planned warranty and aftercare tasks
- Process and manage new warranty and aftercare requests
- Manage escalations effectively
- Collaborate with service managers to optimize engineer productivity
- Achieve or exceed department and team KPIs consistently
- Prioritize customer satisfaction above all else
- Maintain accurate records of client interactions using internal software
- Previous experience in aftercare and warranty roles
- Strong customer service focus with great attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to build strong professional relationships internally and externally
- Proficiency in IT, especially Microsoft applications
- Sense of urgency, attention to detail, and strong follow-through capabilities
- Effective multitasking skills in high-pressure environments
- Understanding of consumer rights legislation
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Aftercare Coordinator
5 days ago
Interaction Recruitment Group Huntingdon, United KingdomOverview · Reference · 437962 · Salary · £25,000 - £30,000/annum · Job Location · - United Kingdom -- England -- East of England -- Cambridgeshire -- Huntingdon · Job Type · Permanent · Posted · 14 May 2024 · My client based in Huntingdon are currently recruiting for an Aftercar ...
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Aftercare Coordinator
2 weeks ago
Emplas Window Systems Ltd Wellingborough, United KingdomEmplas is one of the UK's largest window and door fabricators. Partnering with leading window systems suppliers, we offer some of the industry's most technically advanced low maintenance and energy efficient aluminium and U-PVC windows and doors. Being both upvc window manufactur ...
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Aftercare Coordinator
3 weeks ago
CareerBliss Huntingdon, United KingdomMy client based in Huntingdon are currently recruiting for an Aftercare Coordinator to join their team on a full time permanent basis, offering working hours of Monday - Thursday 8am - 5pm and Fridays 8am - 4pm. Salary is up to £30,000. They are looking for someone resilient, eag ...
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Aftercare Coordinator
5 days ago
Briggs & Forrester Northampton, United KingdomThe Role · A full time role working with and assisting the aftercare team in our specialist residential business. Responsibilities will include: · - Organising, compiling and issuing reports · - Requesting and chasing specialist sub-contractor updates · - Arranging and coordinati ...
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Aftercare Coordinator
1 week ago
Emplas Window Systems Ltd Wellingborough, United KingdomEmplas is one of the UK's largest window and door fabricators. Partnering with leading window systems suppliers, we offer some of the industry's most technically advanced low maintenance and energy efficient aluminium and U-PVC windows and doors. Being both upvc window manufactur ...
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Aftercare Coordinator
1 week ago
Briggs and Forrester Group Northampton, United Kingdom Full timeThe Role · A full time role working with and assisting the aftercare team in our specialist residential business. Responsibilities will include: · Organising, compiling and issuing reports · Requesting and chasing specialist sub-contractor updates · Arranging and coordinating se ...
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Aftersales Coordinator
3 weeks ago
Mitchell Maguire Corby, United Kingdom Full timeAftersales Coordinator - Windows & Doors · Job Title: Aftersales Coordinator - Windows & Doors · Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories,Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Bui ...
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New Build New Homes Officer
3 weeks ago
ACCENT housing Peterborough, United Kingdom**Who are Accent?** · We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers. · We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, si ...
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Project Assistant
3 weeks ago
Mitie Mildenhall, United Kingdom**Position Overview** · Mitie have exciting opportunities for **Projects Reporting co-ordinator and Assistant** to work in the Project Professional Services Team supporting RAF Mildenhall. · The role of the individual will be to ensure the successful delivery of Small Works and P ...
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Customer Care Coordinator
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Deverell Smith Bedfordshire, United KingdomWould you like to work exclusively in New Homes for a renowned property developer? · We have the perfect opportunity for you · - You will be able to provide and co-ordinate a high-quality aftercare service for clients · - You will be dealing with general after-care enquiries and ...
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Interiors Procurement Coordinator
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Cherie Lee Interiors Buntingford, United KingdomCherie Lee Interiors is recruiting for a procurement coordinator to join the team in Hertfordshire. · **Key responsibilities will include**: · - assisting with procurement on a number of large scale, interior projects · - requesting quotations for FF&E and liaising with suppliers ...
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Sales Executive
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Recruitment and On-boarding Administrator
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Customer Service Advisor
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Customer Care Coordinator
2 weeks ago
Deverell Smith Bedfordshire, United Kingdomdeverellsmith is looking for an immediately available proactive, dedicated Customer Care Coordinator to join their fast-growing aftercare team on a temp basis, for a minimum of 6 months (could extend). This is an immediate start position and they ideallywant this person to start ...
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Export Sales Support
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Contracts Supervisor
1 week ago
Horticruitment Northamptonshire, United KingdomEstablished in 1977, our client offers a full range of services to cover every aspect of landscape construction and maintenance. The goal is to provide the highest levels of service and help their customers realise the full creative possibilities of modern landscaping. · They spe ...
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Logistics Controller
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Head of Bids
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Recruitment Consultant
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Pareto Northampton, United Kingdom permanentJob Title: Recruitment Consultant · Location: Northampton · Our client is the leading specialist recruiter serving employers and candidates in the public and not-for-profit sectors. · With a UK wide coverage they have built an enviable reputation for quality in their process and ...
Aftercare Coordinator - Huntingdon, United Kingdom - Interaction - Huntingdon
Description
My customer in Huntingdon is hiring an Aftercare Coordinator to join the team full-time, from Monday to Thursday 8am - 5pm and Fridays 8am - 4pm, with a salary of up to £30,000.
We need someone who is tough, eager to learn, and takes pride in offering top-notch customer service while leading a small team in a fast-paced setting.
The ideal candidate should be a passionate, self-motivated individual with a determination to excel in aftercare and warranty claims management.
The Role
What are we looking for?
If you possess the necessary skills and experience, please submit your CV.