Booking Administrator - Chester, United Kingdom - Top Recruit Ltd

Top Recruit Ltd
Top Recruit Ltd
Verified Company
Chester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

THE COMPANY
Our client is a leading online tour operator based in the UK, selling holidays nationwide.


THE ROLE
Our client is looking for a Booking Administrator to join their team.


Key responsibilities include:

  • Identify online failure issues and report to the correct internal channels.
  • Efficiently identify and resolve technical or supplier led issues to maximise sales.
  • Through supplier systems, rebook customer holidays.
  • Process customer payments.
  • Load holiday details to the backoffice system.

THE PERSON

Key skills, qualifications and experience:

  • Minimum 1 years retail travel experience.
  • Previous Travel Agency or Tour Operator call centre experience.
  • Proven knowledge of supplier websites.
  • Excellent written and verbal communication.
  • Key knowledge of Microsoft Office, in particular Word and Excel.
  • Experience in packaging products together.
  • Self motivated, proactive and enthusiastic to exceed targets.

Benefits:


  • Enhanced Pension, Maternity and Paternity pay
  • Life Insurance
  • Staff Travel Discounts
  • Eye Care eVouchers
  • Plus more
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