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    Service Delivery Manager Work From Home - United Kingdom - Otis Elevator Co.

    Otis Elevator Co.
    Otis Elevator Co. United Kingdom

    Found in: Jooble UK O C2 - 1 day ago

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    Description
    time type Full time

    We're seeking a Service Delivery Manager, based in London, who's ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization for years to come.

    Coach, mentor and manage your team of field-based engineers.

    Checking in with them on a daily, weekly, and monthly basis ensuring PPE, tools and vans are kept to a high standard.

    Partner with key clients, to provide technical solutions to unit issues, ensuring that lifts and escalator downtime is kept to a minimum.

    Provide solutions around breakdowns, working with your engineers in delivering ideas around faults to ease customer frustrations around unit downtimes.

    Attend client meetings around service level agreements to ensure we're providing a top level of customer services.

    You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

    The opportunity to work within an employee focused business, offering an excellent salary, bonus and benefits packages.

    Personal development, allowing you to take advantage of our in house training program and to utalise our employee scholarship plan.

    Have come from the lift industry or similar sectors such as Construction or Facilities Management.

    Management experience, able to delegate tasks out to a remote team and able to provide couching and mentoring to ensure personal and professional development within your team.

    Good IT knowledge, able to work on and with a wide range of Microsoft based systems.
    Otis is the world's largest elevator and escalator manufacturing, installation and service business.

    We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

    Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance.

    Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians.

    We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company.

    Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers.

    Become a part of the Otis team and help us #Buildwhatsnext
    Otis is the world's leading elevator and escalator manufacturing, installation, and service company. 2 million customer units worldwide, the industry's largest Service portfolio .

    You may recognize our products in some of the world ' s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

    We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

    You 'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge .

    We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

    We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do .

    Become a part of the Otis team and help us #Buildwhatsnext

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .


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