PCN Development Manager - London, United Kingdom - City & Hackney Office of PCNs

Description

Job summary

Shoreditch Park &City Primary Care Network (PCN) cover 5 practices within the City and Hackney area andour vibrant PCN is looking for a PCN Development Manager. The successfulcandidate will work alongside the Clinical Director, GPs, Practice Managers, City &Hackney Neighbourhood teams, third party providers and various other internaland external stakeholders.

Main duties of the job

The PCN DevelopmentManager will support the Clinical Director and the 5 Practices to develop and implementservice improvement and transformation work aligned to local and nationalpriorities. This includes building on current primary care provision and working proactivelywith the wider network to ensure we can offer our local population sustainable, proactive,personalised, coordinated and more integrated health and care.

The PCN DevelopmentManager has operational responsibility for various functions of the Primary CareNetwork. They are responsible for the delivery and monitoring of specific PCN projectsand services committed to or commissioned by the PCN and creating new projectswhich are of strategic importance to our PCN and local population needs.

The successful candidate willhave excellent organisational, communication and influencing skills and be ableto work collaboratively alongside supporting practices with service roll out. They will beconfident in the collection, analysis, presentation and use of data and will be confident inbasic business and contractual administration. All the practices in the PCN arecommitted to new models of care and skill mixing and are supported by a proactive andresponsive ICB.

About us

Groups of GP Practices in City and Hackney have recently come together to form 8 Primary Care Networks (PCNS) each covering a total population of between 30,000-56,000. The purpose of these PCNs is to enable GP practices to work together in a collaborative way to develop and deliver network-based services that respond to the needs of the local population.

Job responsibilities

Help with the recruitment of the ARRS funded roles and the best deployment of the roles within the PCN and supporting with HR management of the new ARRS roles where applicable.

Help develop strategies to move the PCN along the Maturity Matrix over the coming years. With this ensuring the PCN has a credible PCN Development Programme which is a bottom up production of the PCNs needs, wants and aspirations over 1-5 years

Will offer administration support to the PCN in terms of claiming and reporting

Development of PCN communication systems

Help co-ordinate PCN Board Meetings, including setting dates, drawing up agendas, and communicating decisions to the wider PCN

Act as a central information and administrative source for members of the network

Help to (along with the PCN Clinical Director and PCN Board) oversee the management and delivery of the specifications set out in the 24/25 PCN DES, (and future PCN DES).

When needed, be able to attend meetings on behalf of the PCN at Neighbourhood level

To be involved with implementing patient services in the PCN. To liaise and work with ICB, GP Confederation, or voluntary sector organisations when required to achieve this aim

Work alongside and communicate with the other PCNs related projects.

Promote a culture which encourages teamwork, sharing of best practice and continuous improvement

Help achieve objectives as measured in the PCN dashboard, with a view to obtaining maximum investment and impact funding (IIF)

FINANCE : (with the Office of PCNs Director of Finance help)

To work alongside Practice Managers within the Network for the setting up of new financial systems

To monitor and check the accuracy of the any submissions for Enhanced Services, Contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis

Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness through:

Ensuring financial risks are recognised and appropriate action taken;

Monitoring expenditure and identifying significant deviations from plan; so large underspends late in the financial year are not a reality

Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required;

Ensuring all claims are submitted in good time and payment made and received;

Ensuring the practices allocation of resources is fair and equitable;

Present financial plans, monitoring information and reports to the PCN as required.

ORGANISATIONAL:

Manage PCN Practices organisation development and develop all 5 practices strategically making maximum utilisation of the PCN Funding and all other sources of funds available to the PCN

Ensure the PCN has a Business Continuity policy that is updated and in which everyone is kept fully aware

Work with the PCN Director and board for strategic and operational planning processes to support the PCNs objectives

Support the PCN Director and board with the writing business and development plans as required

Organise PCN events Educational Events / Time to Care workshops

Promoting a positive and inclusive approach within the network

Digital & Transformation:

IM&T:

Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance

To oversee the administration of the PCN

To ensure the integrity of the system working with the ICB to implement their guidance

Take a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made

WORKING RELATIONSHIPS:

To work as a flexible member of the PCN providing support to other team members when necessary

To take an active role in the development and embedding of the PCNs culture, values and reputation as providers of high-quality services

Encourage supporting staff to collaborate through sharing information and intelligence across different activities

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights

Quality and Governance:

The post-holder will strive to maintain quality within the PCN, and will;

Alert other team members to issues of quality and risk

Work effectively with individuals in other agencies

Effectively manage own time, workload and resources

Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement.

Communication:

The PCN Development Manager will ensure effective communication is maintained within the Network.

Key stakeholders

PCN Clinical Director

Other PCN Clinical Directors

All practices and their staff across City and Hackney

Primary Care Networks Senior Programme Manager

Office of PCNs

The GP Confederation

The Neighbourhoods team

NEL Integrated Care Board

Time Commitment

It is important that the individual is able to work flexibly and autonomously.

Experience

Essential

Knowledge

Essential