Legal Assistant - Leeds, United Kingdom - Stowe Family Law

Stowe Family Law

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Thanks for checking out our job description for a Legal Assistant - (No Fault Divorce Team) here at Stowe Family Law.

Do you currently work in a client-facing role and fancy a new challenge? Do you get enjoyment from providing a great client experience? If so, read on.

What's the purpose of this role?
The Legal Assistant role is integral to the delivery of Stowe's Client Value Proposition.

The client experience is at the heart of every process and procedure and has been carefully designed with the clients' needs in mind.

Who 'is' Stowe Family Law?

We're the country's largest specialist family law firm with over 100 lawyers specialising in divorce, financial remedy, and children law across 77 offices.

We're the experts in what we do and the way we help our clients is exceptional.

In the last few years, we've grown the business by over 150%, so now is a great time to join us, we've already laid the groundwork and now we're about to build something really special.

We have big ambitions for Stowe Family Law:

to serve more clients than ever before, to make Stowe the best place to work for our people, and to grow our business for the benefit of all of our stakeholders.

What will I likely be doing?

Managing client's No Fault Divorce matters
Accurately taking down key information and entering it onto a case management system
Proactively communicating with the client and managing the relationship and their expectations
Working closely with the Legal Teams on linked Finance matters
General administration in relation to file management & archiving as required
Proclaim diary management (e.g., ensuring all key dates are input into the system)
Supporting the Client Service Team by dealing with New Business Enquiries, and establishing the client's needs using your knowledge of family law to assess how we can help
Reassuring the client and dealing with their requests professionally and sensitively
If suitable, transferring the call to a lawyer or converting the client to an appointment with a Family lawyer

What skills might I have to be suitable for this position?

Demonstrates a strong understanding of technical family law processes
Alignment to Stowe values, in particular 'We Want Growth'
Demonstrates exceptional client care with the ability to sensitively deal with emotional or upset clients
Able to solve problems and take initiative
Be adaptable, Independent, and positive towards change
Have strong time management skills to ensure all cases and enquiries are managed in a timely manner

Requirements:

Hours and salary;**- Part-time - 3 days per week

Wednesday: , Thursday , Friday
Home and Harrogate officebased working (you control how that looks)

- £25,000 Full-time equivalent

Additional Benefits;

A wellbeing culture including Mental Wellbeing days, and access to counselling sessions
Volunteering leave
Diversity public holidays
26 days holiday FTE
Enhanced adoption, maternity and paternity pay
Paid leave for fertility treatment
Emergency dependants leave
Bereavement leave
Medicash medical, 24/7 GP's, dental, counselling, gym discounts
Training grants
Life Assurance
Contributory pension