Team Leader - Milton Keynes, United Kingdom - Gi Group

Tom O´Connor

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Tom O´Connor

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Description
Are you looking for a career with great career development and multiple benefits?

GI Group are currently recruiting for shift coordinators for a company that is world renowned for providing one of the best e-assessment software and data capturing services is growing.

Through this growth, they are adding an additional layer of operationsto their scanning centre.

This position is required to strengthen their existing operations team and bring in support for the running of the scanning centre through normal business operations alongside the significant peaks experienced.

About the Role

Location:
Milton Keynes (MK8)


Time:

Days :
Monday - Friday

Salary :
£20,600 rising to £25,000 during summer peak. Overtime is also available which increases salary by circa £3,000.
This role is a permanent role with a clear career progression into a deputy shift manager within the company. There are a number of fantastic benefits which are listed below.
Benefits of the Role

  • 29 days holiday rising to 34 days increases are applied 1 day per each complete additional year of service (4 days will be automatically allocated to Christmas closure).
  • 1 Additional leave day per year to support a charitable cause of your choice.
  • Company sick pay
  • Contributory Pension Scheme
  • Access to Permanent Health Insurance Scheme
  • An excellent Employee Assistance Programme
  • Wellbeing programmes throughout the year
  • Free parking on site
  • Discounted gym membership
  • A number of subsidised social events throughout the year

Responsibilities:


Operational Responsibilities:

  • Perform core Scanning Centre activities accurately, efficiently, on time and to agreed quality and performance targets, including, but not limited to the physical processing of scripts, overseeing of stock levels, warehouse activities and script destruction.
  • Contribute to process design documentation and implementation.
  • Actively contribute to the development of process improvement initiatives and support the implementation of these initiatives within the scanning centre.

Operational Responsibilities:

  • Oversight and responsibility for specific allocated function, area or process within the Scanning Centre.
  • Ensure allocated area is clean, tidy, well organised and complies with all DRS Health & Safety policies, procedures, and guidelines.
  • Have a clear understanding of the Working Instructions for the relevant operation ensuring any changes are communicated, understood, documented and controlled through the Shift Manager.
  • Maintain the correct levels of materials and consumables required for the project are available within the allocated area.

Team Leadership:

  • Supervise and mentoring of staff in line with the culture and values of DRS.
  • Ensuring the allocated team are fully trained and have a clear understanding of all processes to be carried out.
  • Monitor quality and performance of the team against the requirements of the project.
  • Identifying any issues with understanding or performance of duties within the team and resolving or escalating as appropriate.
  • Ensure all labour movement, attendance, absence, leavers etc. are accurately recorded monitored and reported.

To succeed in this role, you will need to be a strategic thinker, understand high speck and high-volume processing, all within a time sensitive, logístically challenging environment.

This company operates within an industry where a small mistake can dramatically affect people's futures. Therefore, you must be confident working within a complex industry and a confident decision maker.

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