Senior Sales Agent - Darlington, United Kingdom - Lane7 - Head Office Support

Lane7 - Head Office Support

Verified Company

Darlington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role | Senior Sales Executive

Location | Darlington

Salary | Up to £27,000.00 per annum

Contract | Permanent

About Us

Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball.

Bowling is our thing - it has been for the last 10 years.

Think of us as your one-stop-shop for a great activity packed experience that also offers arcades, beer pong, pool, golf, darts, shooting pods, karaoke and much more We aim to give you the best night out every time, with all your best nights rolled into one.

We have the perfect entertainment for everyone and for every occasion.

We're looking for a passionate and hardworking Senior Sales Executive to join us

A brief overview of the role and requirements:

You'll work alongside a fellow senior sales agent to support the Sales manager and the day to day running of the office.
Leading the office when on shift in the sales manager's absence
Accurately completing general bookings and upselling additional activities, packages and services to guests
Communicating clearly and effectively with guests, sites and the team for day to day running and disaster recovery
Complaint handling, as well as highlighting issues & feedback to the manager
Proactively monitoring the site diaries for anomalies and issues then taking the appropriate action to resolve them, whilst maximising space to ensure optimum sales
Completing any ad hoc tasks and duties as assigned by your manager
Being a point of contact for sites to support with any technical issues.
Assisting the Sales manager with setting up booking types and diary management
Supporting colleagues during their shifts
Proactively training new/current team members
Monitoring workload throughout the day and assigning tasks to team members where appropriate to ensure the guests is responded to in a timely manner.
Basic excel and reporting knowledge.
Attention to detail.

Could you be what we're looking for?

Working Arrangement
Your place of work will be Darlington - 70 Victoria Road, Darlington, DL1 5JG

What We'll Offer