Receptionist - Shotton Lane Surgery - Deeside, United Kingdom - GP Practice in Wales

Description

Job summary

Salary Available Upon Request

25 to hours a week

We are looking to appoint a part-time Receptionist (Full time may be available for the right candidate) to join our existing experienced and highly motivated team. The role includes: staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr-patient administration including appointments, processing prescriptions, arranging home visits etc..

The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment, an excellent team player with the ability to work under pressure.

We will be pleased to accept applications from both experienced receptionists and also, from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and attention to detail.

For further information about the role please contact Carol or Julie on the email address above or on

Main duties of the job

Providing customer service for patients and visitors at Reception Front Desk

Making appointments / Home Visit Requests

Taking requests for prescriptions

Giving out results

Deal with general enquiries

Register new patients and temporary residents

Respond to needs of doctors and nurses during surgery

Collect payments from patients for non-NHS services

Make refreshments for doctors and other team members, participate in washing up

Any other reasonable duties as necessary

About us

Shotton Lane Surgery is a very well established and forward thinking practice. We have 3 extremely committed and successful GP Partners, alongside 1 Salaried GP, a committed bank of regular GP Locums, a highly motivated Nursing Team all backed by an excellent administrative support team.

We are committed to high quality care of patients and staff and fully support the development of the team.

We are part of the NE Flintshire Cluster

Job responsibilities

We are looking to appoint a part-time Receptionist (Full time may be available for the right candidate) to join our existing experienced and highly motivated team. The role includes: staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr-patient administration including appointments, processing prescriptions, arranging home visits etc..

The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment, an excellent team player with the ability to work under pressure.

We will be pleased to accept applications from both experienced receptionists and also, from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and attention to detail.

For further information about the role please contact Carol or Julie on the email address above or on

Qualifications

Essential

Desirable

Experience

Essential

Desirable

Knowledge and Skills

Essential