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Chiswick

    Data beheerder - Chiswick, Greater London, United Kingdom - BSI Companies

    BSI Companies
    BSI Companies Chiswick, Greater London, United Kingdom

    1 week ago

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    Description
    Community Manager

    A community of practice is an online environment that enables industry stakeholders to engage on key industry challenges, and priorities and develop ideas around solutions.

    To enable engagement and participation to take place, the community will provide content to spark debate and bring new ideas.

    It includes both the digital platform and resources to encourage engagement.

    A typical community has several dedicated forum areas, spaces for standards development and updates, resources, calendars, and other features as needed, all creating the ability to undertake structured engagement.

    BSI has successfully deployed these communities for several high-profile projects and is now looking to build a further dedicated capability to continue the current growth of the service offer.

    Responsible for each allocated community through working with internal BSI team members and client representative
    Engage with clients and other key stakeholders to understand current and future strategies and approaches for individual communities.

    Develop and maintain a pilot MVP community setup based on an existing third-party platform that can be deployed quickly and efficiently where there is a need identified to showcase community capability to obtain further funding for a full community offer.

    Develop and keep an updated activity plan for each community fully interlinked with the content plan and offline activity.

    Develop and make available training collateral for new and existing members of the communities.

    Undertake ongoing scanning of community activity to identify trends, new areas of interest, and significant discussions and feed this back into the overall plan and set up and facilitate structured online discussions in line with the overall program plan including coaching of subject matter experts in the use of live online discussions.

    Work with the Content Manager to develop and tactically utilise relevant content such as short social media-style posts that will nudge discussions within the community
    Experience of managing online business-to-business communities ideally within emerging sectors and industries
    Developing, planning, and implementing online facilitation events
    Gaining an understanding of client and industry requirements for communities and translating them into a specification.
    Working and managing relationships with online portal /community providers and technical consultants,
    Understanding how content can be used to create and facilitate online discussions
    Budget management including both resources and expenses.
    Operating in an agile style being adaptable to changes within the community and industry
    Online facilitation skills to enable solutions to be developed from industry challenges
    Operating in an agile style being adaptable to changes within each community
    Proactive and results-orientated with great project management skills and the ability to balance multiple projects and spontaneous marketing opportunities that may arise
    Excellent communication skills across all levels (both verbal and written), and confident in copywriting, editing, and crafting content
    Great stakeholder management skills across all levels

    BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

    We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors.

    Through our unique combination of consulting, training, assurance, and regulatory services we bring solid and broad knowledge to every company.

    D&I Policy

    BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.

    Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work.

    BSI is a community where everyone can thrive.

    If you require any reasonable accommodations to be made on account of a disability orimpairment throughout our recruiting process,please inform your Talent Acquisition Partner.

    #LI-HYBRID

    Our Excellence Behaviours:
    Client-centric, Agile, Collaborative. They help us ensure that BSI is a great place to work and a highly successful business.

    BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.


    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

    BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

    #

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