Complaints handler jobs in Basingstoke, United Kingdom

Do you thrive on turning challenging conversations into positive outcomes for customers? Are you a natural problem-solver who takes ownership and delivers fair, thoughtful resolutions? As a Complaints Handler, your primary focus is putting the customer first by delivering outstan ...

The Complaints Handler is responsible for managing customer complaints efficiently and empathetically. · Duties · Handle customer complaints via phone, email and written correspondence in a timely and professional manner · ...

We are looking for a Complaints Case Handler who is passionate about delivering exceptional customer experiences and resolving complaints fairly. The ideal candidate will have a natural curiosity for uncovering what went wrong and the confidence to make sound decisions. · Takes o ...

We're looking for a Complaints Case Handler to join our small, friendly team. You'll take ownership of escalated customer complaints that couldn't be resolved at first contact. · ...

We have an opportunity for a Customer Complaints Specialist to join our team. · ...

We are looking for a Customer Complaints Specialists to join our team in Basingstoke on a · 6 month FTC, · .You'll play a key role in delivering our vision to have a positive and lasting impact on customers lives by offering them safe high quality homes and connected communities ...

We're looking for a Customer Complaints Specialists to join our team in Basingstoke on a 6 month FTC.You'll play a key role in delivering our vision to have a positive and lasting impact on our customers lives by offering them safe high quality homes and connected communities. · ...

'Job summary' · SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,'000 homes and invest in communities across the South, · West and East of England, · including London as well as building thousands · of new affordable homes ev ...

We are looking for a complaint handler to join our team, · helping customers when they need us the most. You'll be handling complaints · for travel insurance products. · You'll be managing a caseload of customer complaints and will need to work with multiple departments, supplier ...

We are looking for a Complaints Agent who is empathetic, resilient, and customer-focused, · with excellent communication skills across phone, email, letter, · and WhatsApp.You'll take ownership of each complaint, · investigate thoroughly, · and deliver fair, · timely resolutions. ...

We are looking for a Complaints Handler to join our team at Utilita Energy. As a Complaints Handler, you will be the trusted voice our customers rely on through listening with empathy, restoring confidence, and ensuring fair outcomes when things haven't gone as expected. · What d ...

As a Complaints Handler at Utilita Energy you will be the trusted voice our customers rely on through listening with empathy and ensuring fair outcomes when things haven't gone as expected. · ...

We're looking for a complaint handler to join our team, helping customers when they need us the most. You'll be handling complaints for travel insurance products. You'll need to assess each complaint and make fair decisions quickly. · The opportunity: · We're looking for someone ...

This is an exciting opportunity to join a stable and growing business where strong relationships, professional development, and delivering outstanding customer outcomes are at the heart of what they do. · ...

We are looking for a proactive and customer-focused individual to join our team as a Customer Complaints Advisor. · ...

This role is instrumental in understanding the root-cause of complaints and preventing future reoccurrence for our Customers and B&Q colleagues.We believe anyone can improve their home to make life better. · ...

We are looking for a Complaints & Governance Assistant to join our high-performing, friendly team. This is an excellent opportunity for someone early in their career (including graduates) who wants to build skills in governance, compliance, resident experience, and organisational ...

About The Role: · Synergize provides responsive maintenance and project works to Ministry of Defence (MOD) housing estates across London, Kent, and the Home Counties. We are currently seeking an experienced and customer-focused Customer Complaints Coordinator to support housing r ...

At Guardian, our mission is simple: to ensure every family has protection they truly believe in. We're challenging the market with a fresh approach and a brand promise — Life. Made Better. · We are looking for an experienced and detail orientated Breach and Complaints Specialist ...

Job Title: Customer Relations Executive · Reports to: Customer Relations Team Leader · Location: Office-based (Full-time) · Hours: Monday to Friday, 08:30–17:30 · Job Purpose · We're looking for a customer-focused and detail-driven Customer Relations Executive to investigate, man ...