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    Technical Specialist - Slough, United Kingdom - S4 Personnel Ltd

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    Description

    Ref: 3851

    Job Title: Technical Specialist - Workshop

    Salary: £25,000 plus £6000 commission

    Location: Slough

    Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repaire equipment to the necessary quality and safety standards.

    Proactively serve & support customers in order to never lose an account, minimising lead time of customer orders. You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service.

    • Repairs, services and inspects all items of equipment to the manufacturers standard
    • Inspect and perform quality control checks on all items of equipment to the manufacturers standard
    • Point of contact for triage and support of customer technical issues and queries by telephone
    • Liaise with Team leaders to maximise customer satisfaction
    • Actively seek and deliver process improvements to improve customer service delivery and support
    • Support technical administrator and field activity as necessary
    • Undertake any necessary actions to ensure conformity to the ISO Procedures and ensure all appropriate Health and Safety regulations are followed

    Qualifications


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