- Provide exceptional support to German-speaking merchants via phone, email, and live chat.
- Manage merchant accounts, including setup, maintenance, and issue resolution.
- Collaborate with internal teams to promptly address and resolve merchant issues.
- Maintain up-to-date knowledge of company products, services, and policies.
- Ensure compliance with all relevant regulations and company policies.
- Fluent in German and English.
- Strong problem resolution skills and ability to quickly learn and apply knowledge from training materials.
- Experience in B2B client service is highly preferred.
- Ability to logically determine key stakeholders in merchant issues and effectively follow up.
- Prior experience in the payment industry is a plus.
- Excellent customer recovery skills.
- Competitive hourly salary.
- A dynamic and collaborative work environment.
- Opportunity to work with a leading company in the fintech industry on a high-profile project.
-
Customer Service Specialist
2 weeks ago
Tate London, United Kingdom**Customer Service Specialist** · **£27,000 - £30,000,000 plus 10% bonus** · **London City - Fabulous office and working culture** · **Monday - Friday and one Satuday per month** · An expanding **Italian tech company** that has been modernising the insurance industry since its la ...
-
Service Management Specialist
3 weeks ago
Rail Delivery Group London, United KingdomAbout RDG · Rail plays an ever more crucial role in Britain, with long term growth in customer and freight. The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by deliverin ...
-
Creative Services Specialist
2 weeks ago
Worley London, United Kingdom**Creative Services Specialist** · **-** · **LON02XU** · **Company***: Worley · **Primary Location***: GBR-GL-London · **Other Locations***: BGR-CAP-Sofia, BEL-AW-Antwerp, GBR-AC-Aberdeen, ESP-MRD-Madrid, GER-NRW-Cologne, NLD-SH-The Hague, GBR-GC-Glasgow, GBR-NWE-Manchester, GBR- ...
-
Field Service Specialist
3 weeks ago
Waters Corporation London, United KingdomOverview: · **Waters are Hiring: Field Service Specialist**: · Join Waters for a fulfilling career that values your passion for science and work-life balance. As a global tech innovator, we prioritize both your professional growth and well-being. · This role is based in the South ...
-
Professional Services Specialist
3 weeks ago
Fresha London, United Kingdom**About **Fresha** · Fresha is the leading marketplace platform for beauty & wellness** trusted by millions of consumers** and **businesses worldwide**. · Fresha is used by** 110,000+ businesses **and** 450,000+ stylists **and **professionals worldwide**, processing over **1 bill ...
-
Client Services Specialist
3 weeks ago
Datasite London, United KingdomDatasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your ...
-
Customer Services Specialist
2 weeks ago
New Leaf Search London, United Kingdom**Job description**: · K3107 - New Leaf Search has partnered with a specialist banking organisation in their search for a** Customer Services Specialist**. The role is responsible for providing administration support of live agreements as well as general administrative Customer S ...
-
Client Service Specialist
3 weeks ago
STP London London, United KingdomAt STP, we are seeking for a few ambitious and driven individuals to join our growing team in London as Client Service Specialists. You will play a very important role in facilitating sales as well as participate in the brand promotion activities we provide for our clients. If yo ...
-
Customer Service Specialist
4 weeks ago
JBC Staffing and Recruitment Agency London, United Kingdom**We are recruiting for a Customer Service Specialist to join a manufacturing company that specialise in making luxury beds and bedding. This is a great opportunity for someone who has worked in retail and wants to progress their career within customer services or a recent gradua ...
-
Customer Service Specialist
3 weeks ago
Cameron Kennedy London, United KingdomCONTRACT TYPE: · - Permanent- LOCATION: · - City of London- INDUSTRY: · - Operations- SALARY: · - £ £40000 per annum + Bonus + Bens- START DATE: · - ASAP- REF: · - pb 73046_ JOB PUBLISHED: · - about 4 hours ago**Customer Service Specialist (Fluent German)** · **up to £40k** · **L ...
-
Client Service Specialist
3 weeks ago
Wise May London, United Kingdom**Wise May are looking for a Client Service Specialist to join this City based Financial Services business on a temporary basis to cover maternity leave.** · - Collaborates with business owners and stakeholders to understand detailed business and system requirements. · - Tailors ...
-
Customer Service Specialist
4 weeks ago
IG Recruit Limited London, United KingdomWe are currently working with an exciting global iGaming business solutions company who are seeking a German Speaking Customer Service Specialist to join the team in heart of London · What you will be doing: · - Follow communication procedures, guidelines, and policies · - Transf ...
-
IT Service Desk Specialist
3 weeks ago
Belmond Management London, United KingdomThe** IT Service Desk Specialist **will provide first point of contact IT support to internal stakeholders; diagnosing, documenting, managing and resolving requests and incidents. Your overall scope will include; · - Providing incident & problem resolution and request completion ...
-
Client Services Specialist
2 weeks ago
Datasite London, United KingdomDatasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your ...
-
IT Service Delivery Specialist
4 weeks ago
Edelman London, United KingdomPlease note that this is a full time office role split across 2 London office locations. · **The Company** · Edelman is a leading global communications marketing firm helping business and organisations evolve, promote and protect their brands and reputations operating in 65 offic ...
-
Customer Service Specialist
3 weeks ago
Red Bull London, United KingdomWe value experience over formal education. · - Fluent in written and spoken English. · - Temporary, Full-time · **Red Bull UK is currently recruiting for a Customer Service Specialist - FTC 6 Months to be based in London, UK.**: · To be an integral member of the Finished Goods Cu ...
-
Service Desk Specialist
3 weeks ago
Astreya Partners London, United Kingdom**What this Job Entails**: · The Service Desk Specialist II will support one of Astreya's key clients. The role will be responsible for troubleshooting and fixing desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. ...
-
Client Service Specialist
2 weeks ago
Howden Group Holdings London, United KingdomFrom day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. · People come to Howden for lots of differen ...
-
Client Services Specialist
3 weeks ago
Datasite London, United KingdomDatasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your ...
-
Client Service Specialist
2 weeks ago
S&P Global London, United Kingdom**The Role**: Client Service Specialist · Duties and Responsibilities - "Your Role" · The Trading Analytics team strive to deliver a best-in-class experience in product support, relationship management and customer communications. · The client service team build and support stron ...
Merchant Services Specialist - London, United Kingdom - Oliver James
Description
London, UK3 months (June - August)£12-16 per hour (negotiable)8 hours p/d, 5 days a week (between 10:00 AM and 10:00 PM German time)
On behalf of our client, we are urgently seeking four highly motivated and fluent German-speaking Hotline Merchant Service Specialists to support a prestigious project. This short-term role is based in the London office of a leading global fintech company and requires an immediate start by June 5th.
Location: London, United KingdomContract: 3 months (June - August)Salary: £12-16 per hour (negotiable)Hours: 8 hours per day, 5 days a week (between 10:00 AM and 10:00 PM German time)
About the Role:
On behalf of our client, we are urgently seeking four highly motivated and fluent German-speaking Hotline Merchant Service Specialists to support a prestigious project. This short-term role is based in the London office of a leading global fintech company and requires an immediate start by June 5th.
Key Responsibilities:
Qualifications:
What We Offer:
This is a fantastic opportunity for individuals with strong language skills and a passion for customer service to contribute to a major international event. If you meet the qualifications and are ready to start by early June, we encourage you to apply immediately.
