-
Senior Insight Manager
2 weeks ago
Seven Hertfordshire, United KingdomOur client: · - Global branded FMCG manufacturer with instantly recognisable leading brands in multiple categories. · - Their brands are currently in significant YoY growth and their category, marketing and sales departments are being heavily invested in. · - Consumer led insight ...
-
Customer Insights Manager
2 weeks ago
Harnham Milton Keynes, United Kingdom**Customer Insight Manager** · **Milton Keynes, _remote working options_** · **Up to £70,000 + Competitive Bonus & Benefits** · **The Company** · Join a leading Tier 1 bank that is pushing boundaries in data, as well as changing the way flexible working works. This organisation i ...
-
Customer Insight Manager
2 weeks ago
Harnham Milton Keynes, United Kingdom**Customer Insight Manager** · **Up to £60,000 +discretionary bonus scheme + cash allowance** · **Milton Keynes** · **THE COMPANY** · A company leading personal financial services, and one of the largest providers of mortgages and savings in the United Kingdom. They provide a ful ...
-
Senior Insight Manager
3 weeks ago
Matt Burton Milton Keynes, United KingdomMBA are proud to partner one of the UK's most innovative finance organisations in their search for an experienced Senior Insight Manager on a permanent basis. · Location · Head office - Milton Keynes (2 days a week) & Remote / Flexible working · Alternative office locations inclu ...
-
Business Insight Manager
2 days ago
Volkswagen Financial Services (UK) LTD Milton Keynes, United Kingdom Full timeFull Time, Permanent · Milton Keynes - Hybrid · Salary From £46,237 plus Company Car Scheme + Many more benefits · Closing Date: 13th June 2024 · Are you looking for a new role where you can add real value? Do you thrive in an environment where you are empowered to drive improvem ...
-
Senior Insight Manager
2 weeks ago
Lifesearch Milton Keynes, United KingdomIf you want to join a newly formed Data team, and you have the tenacity and technical expertise to shape and influence how data will drive our business growth, this could be the opportunity for you. · This role is pivotal to LifeSearch as we transition to a data-driven culture an ...
-
Strategic Planning and Insight Manager
1 week ago
TWENTY 2 RECRUITMENT Milton Keynes, United Kingdom**The Role**: · The Strategic Planning and Insight Manager will sit within the Business Management portfolio at the heart of the Business Development Unit (BDU). Working closely with the Head of Strategic Planning and Insight, the post holder will play a key role in generatingmar ...
-
Housing Customer Insight Manager
3 weeks ago
Croydon Council Croydon, Cambridgeshire, United KingdomWe are looking for an experienced Customer Insight Manager who will be part of a transformation team working in the Croydon Housing Directorate. With a new leadership team, a new direction and a strong desire to make things better, we are now looking for a Customer Insight and Le ...
-
Research and Insights Manager
3 weeks ago
Price Bailey Cambridge, United Kingdom Full timeAt Price Bailey, we provide exciting opportunities for training, personal growth and career engagement. We believe in fostering happiness and fulfilment in your work, whilst supporting and inspiring you to grow. We understand that your life extends beyond the workplace, which is ...
-
Research and Insights Manager
1 week ago
Price Bailey Cambridge, Cambridgeshire, United KingdomAt Price Bailey, we provide exciting opportunities for training, personal growth and career engagement. We believe in fostering happiness and fulfilment in your work, whilst supporting and inspiring you to grow. We understand that your life extends beyond the workplace, which is ...
-
Senior Insight Manager
2 weeks ago
Reed Talent Solutions Bedford, Bedfordshire, United KingdomSenior Insight Manager c.£64,000 per annum Bedford Fixed Term Contract – 6 Months Hybrid Working Are you a Senior Insight Manager with a background in Financial Services, Debt Advice or Money and Pensions Guidance? Money and Pensions Service (MaPS) are seeking a Senior Insight M ...
-
Digital and Insight Manager
2 weeks ago
Personal Group Milton Keynes, Buckinghamshire, United KingdomDigital & Survey Insights Manager · Location: Home based with travel to client sites and Milton Keynes · Salary: Up to £62,500 DOE plus 10% bonus · Contract Type: Permanent, 40 hpw · We're looking for a talented and driven Digital & Survey Insights Manager to join our team at ...
-
Digital and Insight Manager
2 weeks ago
Personal Group Milton Keynes, Buckinghamshire, United KingdomDigital & Survey Insights Manager · Digital & Survey Insights Manager · Location: Home based with travel to client sites and Milton Keynes · Salary: Up to £62,500 DOE plus 10% bonus · Contract Type: Permanent, 40 hpw · We're looking for a talented and driven Digital & Survey ...
-
Energy and Environment Practitioner
2 weeks ago
Volac International ltd Orwell, United KingdomVolac is a fast-growing, ambitious International Dairy Business. We turn our passion for dairy nutrition into great products that advance the health and performance of consumers and farm animals. · Our heritage inspires us because it's built on family values and innovation. We ca ...
-
Insights & Business Intelligence Manager
1 week ago
Spencer - Richardson Bishop's Stortford, United KingdomJob Description Spencer-Richardson have been retained by a unique, niche, exciting and ambitious business that specialises in the art and skill of negotiation. They enable some of the biggest (and smallest) brands in the world to drive profitability, increase efficiency and reduc ...
-
Insight and Business Intelligence Manager
2 weeks ago
Spencer - Richardson Hertfordshire, United KingdomSpencer-Richardson have been retained by a unique, niche, exciting and ambitious business that specialises in the art and skill of negotiation. They enable some of the biggest (and smallest) brands in the world to drive profitability, increase efficiency and reduce cost, especial ...
-
Insights & Business Intelligence Manager
1 week ago
Spencer - Richardson St Albans, Hertfordshire, United KingdomSpencer-Richardson have been retained by a unique, niche, exciting and ambitious business that specialises in the art and skill of negotiation. They enable some of the biggest (and smallest) brands in the world to drive profitability, increase efficiency and reduce cost, especial ...
-
Accounting, Insight and Advisory Manager
3 weeks ago
RSM UK Milton Keynes, Buckinghamshire, United KingdomAccounting, Insight and Advisory Manager · Accounting, Insight and Advisory Manager · We are searching for a Accounting, Insight and Advisory Manager. · Consulting brings together multiple teams across Transactions, Risk & Consulting, ABA, and Outsourcing to provide client-cen ...
-
Digital & Survey Insights Manager
2 weeks ago
Personal Group Milton Keynes, Buckinghamshire, United KingdomDigital & Survey Insights Manager · Location: Home based with travel to client sites and Milton Keynes · Salary: Up to £62,500 DOE plus 10% bonus · Contract Type: Permanent, 40 hpw · We're looking for a talented and driven Digital & Survey Insights Manager to join our team ...
-
Insight and Business Intelligence Manager
3 weeks ago
Spencer - Richardson Hertfordshire, United KingdomJob Description Spencer-Richardson have been retained by a unique, niche, exciting and ambitious business that specialises in the art and skill of negotiation. They enable some of the biggest (and smallest) brands in the world to drive profitability, increase efficiency and reduc ...
Housing Customer Insight Manager - Croydon, Cambridgeshire, United Kingdom - Croydon Council
Description
We are looking for an experienced Customer Insight Manager who will be part of a transformation team working in the Croydon Housing Directorate. With a new leadership team, a new direction and a strong desire to make things better, we are now looking for a Customer Insight and Learning Manager to support our vision of "Creating great homes, places and communities to enhance life opportunities".
The role:
A key part of our transformation as a directorate is changing the way we view customer feedback and what we do with it. We are very keen to improve the way we respond to customer feedback, how we communicate and resolve customer issues and how we take that feedback and change our services. We are looking for an experienced Customer Insight manager who will lead the way in learning from customer feedback and complaints across the directorate as a whole. An experienced manager who knows how to manage and improve a complaints' process, how to analyse trends in complaints data and how to act upon those trends with key stakeholders.
The person:
You will have led a team of complaints/Insight officers, worked across an organisation to get change moving, have a passion for customer service and "doing the right thing", be driven to make services better using data analysis and have excellent communication and influencing skills.
If this sounds like you, and you fancy the challenge of turning around a service, we would love to hear from you.
Application Deadline: Tuesday 14 May 2024 @ 11.59pm
Equal opportunities statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements.
My Profile
Create and manage profiles for future opportunities.
#J-18808-Ljbffr LTD&v=024){kind=logo}
