Customer Consultant - Edinburgh, United Kingdom - The Body Shop International Limited

The Body Shop International Limited Edinburgh, United Kingdom

2 weeks ago

Default job background

Description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role

With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.

As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

What we look for

Strong interpersonal skills to build rapport with customers - customer service experience is ideal
Ability to communicate and listen effectively
A genuine passion for beauty and the retail industry
Open availability for evening, weekend, and holiday shifts. Must be available three days out of seven, with the availability to work during the day.

Talent Drivers

Collaborative SkillsPersonal ConductCommercialityPurpose

Customer Consultant

4 weeks ago

Virgin Money Edinburgh, United Kingdom

**Business Unit: Customer Experience** · **Location: Edinburgh City** · **Salary Range: £20,000 - £25,000 per annum DOE** · **Contract Type: Permanent Part time 28 hours** · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of everything ...
Customer Services Consultant

3 weeks ago

Post Office Ltd Edinburgh, United Kingdom

**Summary**: · **Salary**: Starting from £12.62 and raising to £14.53 after 12 months (Subject to completion of probation period) · **Grade**: CSC · **Reporting Line**: Branch Manager · **Contract Type**:6 month Fixed Term Contract · **Location**: Waverley Mall, Waverley Bridge, ...
Customer Service Consultant

4 weeks ago

World Courier Edinburgh, United Kingdom

- What you will be doing · - World Courier · Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics so ...
Customer Service Consultant

3 weeks ago

World Courier Edinburgh, United Kingdom

- What you will be doing · - World Courier · Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics so ...
Customer Consultant

2 weeks ago

The Body Shop Edinburgh, United Kingdom

Your role in a nutshell · To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherenc ...
Customer Consultant, London Haymarket

3 weeks ago

Virgin Money Haymarket, United Kingdom

**Business Unit**:Customer Experience** · Location**: London Haymarket** · Salary Range**:£21,749 - £25,056 per annum DOE** · Contract Type: **Permanent Full time · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of everything we do he ...
Customer Consultant, Edinburgh George Street

3 weeks ago

Virgin Money Edinburgh, United Kingdom

Business Unit: Customer Experience · Role Focus: Customer Service Peer Group: Advisers & Associates (A) · Salary Range: £20,000 - £25,920 per annum DOE · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of everything we do here at Virgi ...
Customer Service Consultant

2 weeks ago

Royal London Edinburgh, United Kingdom

Job Title: Customer Service Consultant · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 20th June 2024 · Salary & Benefits: We offer a base salary of up to £25,000 dependant on your experience. Additional to this ...
Customer Service Consultant

2 weeks ago

Royal London Group Edinburgh, United Kingdom

Job Title: Customer Service Consultant · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 20th June 2024 · Salary & Benefits: We offer a base salary of up to £25,000 dependant on your experience. Additional to this we of ...
Vulnerable Customer Consultant/ Specialist

1 week ago

JP Morgan Chase Bank, National Association Edinburgh, United Kingdom

Job Description · As a Vulnerable Customer Consultant/Specialist within Nutmeg, you will serve as the primary advocate, striving to position Nutmeg as an industry leader. You will be dedicated to supporting all our customers who may encounter vulnerabilities at various stages of ...
Vulnerable Customer Consultant/ Specialist

1 week ago

JP Morgan Chase Bank, National Association Edinburgh, United Kingdom

Job Description · We are Nutmeg - part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partners ...
Customer Priority Plus Telephony Consultant

3 days ago

Phoenix Group Holdings Edinburgh, United Kingdom

Location and flexible working: Edinburgh - Office based training at our state-of-the-art Lothian Road Office, for the first 6 months and then moving to a home/office split. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is imp ...
Customer Consultant

1 week ago

Virgin Money Edinburgh, United Kingdom

**Come and Join our Virgin Money family** · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don' ...
Customer Consultant

2 weeks ago

Yoke for CWS (AMS) Edinburgh, United Kingdom

**Rate of pay**: · - £13.49 with pay progression after 6 months · **Working hours**: 35 hours per week between 8am and 5pm, shift based Monday to Friday (Hybrid work from home after training) · - Free access to UnMind - a mental health and wellbeing platform that you can use thro ...
Customer Complaints Consultant

4 weeks ago

Vets Now Dunfermline, United Kingdom

**Customer Complaints Consultant** · **Hybrid Working - Mainly home based with travel to office for occasional meetings.** · **Up to £25,000 DOE plus benefits** · **About Vets Now** · We are at the forefront of emergency and critical care, making a real difference to pet owners a ...
Customer Consultant, Dunfermline

3 weeks ago

Virgin Money Dunfermline, United Kingdom

**Business Unit**:Customer Experience** · Location: **Dunfermline** · Salary Range**:£20,000 - £25,000 (pro rata) per annum DOE** · Contract Type: **Permanent, Part Time (21 Hours) · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of e ...
Customer Support Consultant

2 weeks ago

Phoenix Group Edinburgh, United Kingdom

**Job Type**: Permanent, 1x Full Time (35 hours) 1x Part time (21 Hours) · **Location and flexible working**:Flexible working both office and home based (40% office presence) · - This role will be based in our Edinburgh office working 40% office based. We recognise the benefits o ...
Customer Consultant, Glenrothes

3 weeks ago

Virgin Money Glenrothes, United Kingdom

Business Unit: Customer Experience · Contract Type: Permanent, Part Time, 17.5 Hours · Salary Range: £20,000 - £25,000 per annum DOE pro-rata · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of everything we do here at Virgin Money. I ...
Customer Experience Consultant

1 day ago

Rettie and Co. Edinburgh, United Kingdom

**Key details**: · Location: Edinburgh · Hours: Monday to Friday, 37.5 hours · **About the role**: · As a Customer Experience Consultant, you'll be responsible for contributing to an exceptional customer experience for all our clients (Sellers and Landlords) and potential custome ...
Trainee Customer Consultant

5 days ago

Eastern Western Motor Group Edinburgh, United Kingdom

**Trainee Customer Consultant** · **Eastern Western Motor Group** · **Salary £22,000** · **Colleague Benefits**: · - Enjoy your birthday off on us every year · - Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our bran ...