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Wolverhampton

    Team Senior Secretary - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

    The Royal Wolverhampton NHS Trust
    The Royal Wolverhampton NHS Trust Wolverhampton, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    To work as part of a team taking a lead role in providing secretarial support for the consultants, junior medical staff within the team with particular responsibility for audio typing using a digital system.

    The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.

    Main duties of the job

    To type all correspondence relating to out patients and in patients, including typing of departmental correspondence, with a low rate of errors and to meet Trust turnaround targets.

    Regularly liaising with the manager to ensure departmental priorities are met.

    Managing consultant's diaries, booking meetings and taking minutes where appropriate.

    Arrange patients new and follow up appointments as required using PAS system and liaison with appropriate departments

    Receive enquires from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.

    Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.

    To provide cross cover for secretarial team during annual leave and sickness

    Co-operate with the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System (PAS), assisting team leads with implementation

    About us

    The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

    We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

    The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

    Job description

    Job responsibilities

    Are you an experienced Medical Secretary looking for your next career move?

    Do you enjoy being part of a team that is passionate about providing the best possible service to patients?

    Would you like to work for a Trust that is as committed to supporting you as it is to providing the highest standards of care?

    If so this is your opportunity to join our friendly and committed team as a Senior Team Secretary within General Surgery.

    Person Specification

    Qualifications

    Essential

  • GCSE, O- LEVEL or Current new grading structure -
  • Experience - evidenced on application form and knowledge demonstrated at interview

    • Desirable

  • Word & Text Processing II
  • Medical Word Processing
  • AMSPAR Medical Secretary Diploma
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