Customer Service Assistant - Nottingham, United Kingdom - Britbet Racing LLP

Britbet Racing LLP
Britbet Racing LLP
Verified Company
Nottingham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Assistant (Betting) - PAID TRAINING


A customer service assistant with Britbet is a customer service based role, which involves placing bets on behalf of customers and in turn paying out winning ticket/s at the Nottingham Greyhound Stadium.

This requires the use of a touchscreen terminal to navigate around the different races and bet types.


Role duties;

  • To use the betting terminals to take bets from customers (training provided on the system)
  • Pay out guests who supply winning ticket/s
  • Provide excellent customer service to racegoers
  • Handle cash and cash up at the end of each race day
  • Explain effectively, different bet types to customers (training provided)

Skills / Attributes;

  • Good customer service experience
  • Good mental arithmetic
  • No prior knowledge of racing or betting needed
  • Ability to deal with cash efficiently and total up at the end of each race day
  • Confident relaying information to guests around bets and races after training
  • Enthusiastic

Pay Rate:
£ £12.46 (hourly rate plus holiday pay)

Job Types:
Part-time, Freelance, Zero hours contract


Salary:
£11.33-£12.46 per hour


Benefits:


  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Tips

COVID-19 considerations:
In line with government rules


Application question(s):

  • Are you able to commit to working every Friday and Boxing day?
  • Are you able to attend a Training Day at Nottingham Greyhound Stadium on Friday 25th November 4:159:00pm?

Experience:

- cash handling: 1 year (required)
- customer service: 1 year (required)
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