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    Corporate Mobile Receptionist - London, United Kingdom - Rapport Guest Services

    Rapport Guest Services
    Rapport Guest Services London, United Kingdom

    3 weeks ago

    Default job background
    Full time - Permanent
    Description

    Role Responsibility

    Responsibilities will include:

  • Covering all roles across the business (receptionist, switchboard, concierge, floor coordinator, lobby host, helpdesk).
  • Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally.
  • Handling all external and internal calls in a professional manner.
  • Communicating effectively with other departments and service providers, creating a 'one team' approach to delighting our guests.
  • Adopting a flexible and adaptable approach when dealing with ad hoc duties as required. and or potential shift/location changes.

    • The Ideal Candidate

    The successful candidate will:

  • Have front of house reception experience in a luxury hotel, premium airline, retail or a corporate environment.
  • Have the passion and drive to deliver the very highest levels of customer service.
  • Have great interpersonal skills, an outgoing and vibrant personality.
  • Demonstrate ability to adapt and flex your working style and behaviour to adapt to the environment of the site you are working at.
  • Demonstrate an excellent command of the English language, both in verbal and written communication.
  • Being a quick learner.
  • Understand professional etiquette.
  • Possess a high level of attention to detail.
  • Have the ability to work well under pressure and act both proactively and intuitively.
  • Being able to travel across London within the M25 (mostly Central London and Canary Wharf)

    • The successful candidates will be offered a very competitive salary package plus a range of staff benefits; including pension, store discounts and life assurance.

    Working hours are typically 8 hours per day, 40-hours per week, Monday to Friday, on rotating team shifts, usually between 7am and 7pm. Our teams do not work weekends or Bank Holidays.

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