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    Invoice Query Specialist - England, United Kingdom - Pertemps Northampton

    Pertemps Northampton
    Pertemps Northampton England, United Kingdom

    3 weeks ago

    Default job background
    Description
    Our Client in Northamptonshire is looking for an Invoice Query Specialist on a temporary basis. This position will be until September 2024 and may be extended depending on business needs.
    Monday to Friday 07:30 - 16:30 / 8:30 - 17: p/h Key Responsibilities
    • Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies.
    • Assist with the holds report by delegating root causes out to the business ensuring these are actioned through to resolution.
    • Liaise with site managers, procurement, and suppliers to resolve invoice queries efficiently.
    • Ability to take ownership of workload, can prioritise and organise without supervision whilst remaining part of the team.
    • Take responsibility of invoice queries to ensure that they are dealt with in a timely manner.
    • Identify common and reoccurring issues and escalate to management.
    • Assist with telephone calls as and when required.
    • Attending occasional meetings Manager/Major Account Manager.
    The Ideal Candidate -Able to achieve deadlines -Production of reports etc, to standard and schedule -Keeping track of outstanding queries -Able to deal with customer complaints in a professional manner If you like the sound of this role, please apply with your up-to-date CV today#J-18808-Ljbffr
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