Patient Safety Administrator - Wakefield, United Kingdom - The Mid Yorkshire Teaching NHS Trust

Description

Job summary

Have you ever wondered what happens when an incident isreported?

Do you want to be part of a team who provide insights into patientsafety events?

An exciting administrative opportunity has arisen to joinThe Mid Yorkshire Teaching NHS Trust's Quality & Safety Team.

We are looking for a dynamic, motivated, committed andproactive individual who has an eye for detail to join our team as a PatientSafety Administrator to work in an administrative role and support thePatient Safety portfolio.

The post holder will be part of the Quality and Safety teamworking closely with all other teams within Corporate areas, as well as withmultiple clinical areas across the Trust. The new Patient Safety IncidentResponse Framework (PSIRF) is data driven therefore this role is invaluable inidentifying key themes and trends.

Experience with using Datix or other Patient Safetyapplication is an advantage, but not essential, as full training will beprovided.

The post in the Quality & Safety function is an idealplatform to learn and develop within the patient safety field, from anadministrative perspective.

Interviews will be held on Monday 10th June 2024.

Main duties of the job

The post holder is responsible to the Patient SafetyIntelligence Manager and the Matron for Patient Safety for providing anefficient, accurate and timely patient safety management process.

The post holder will ensure confidentiality at all times inadhering to the Information Governance Policy within the Trust. The post holder will be expected to work flexibly across thewider team in order to support learning, improvement and assurance work.

The post holder will be expected to manage their ownworkload on a day to day basis within agreed objectives. They will need to havean ability to determine priorities, deal with conflicting tasks and achievedeadlines. They will be able to identifyfuture tasks and work needs, whilst providing a friendly and approachableservice for all users, internally and externally.

About us

We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.

We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.

We have a clear vision and you could be part of this Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.

Job responsibilities

The post holder will ensure that accurate datachecking procedures are followed within the Datix system.

The post holder will communicate with all levelsof staff following any queries/concerns with the Datix incident managementprocess escalating any concerns to the Patient Safety Intelligence Manager or Quality& Safety Analyst.

The post holder is responsible for extracting andmanipulating information from the Datix system in order to fulfil basicrequirements of the Trust.

Analyse data extracted from Datix, identifythemes and trends and support the Patient Safety Intelligence Manager in thedelivery of basic reports.

Due to a high volume of patient/staffidentifiable information, the post holder will maintain confidentiality at alltimes.

Demonstrates effective communication toward/department staff, to ensure data is accurate within the patient safety form.

Supports the administrative process of learningfrom excellence.

Responds to routine telephone enquiries in aprofessional manner.

Ensure timely uploading of incidents to theLearning from Patient Safety Events/National Reporting Learning System.

Ensure accuracy of the pressure ulcer incidentmanagement process.

Assist with general Datix admin requestsincluding but not limited to password resets, new account creations etc.

Support the Divisional teams with the incidentmanagement process as and when required.

Attend, contribute to and facilitate team meetingsand weekly safety huddles.

Facilitate meetings including agenda and takingminutes as and when required.

Any other duties within the Quality & Safetyteam of the role appropriate to the grade as requested by Patient SafetyIntelligence Manager.

Monitoring the central email account andresponding appropriately using own initiative and escalating as necessary.

Maintain the Patient Safety inbox and liaisewith other Trusts and the CCG on internally and externally reported incidentsand ensure the Interface Incident spreadsheet is populated and updated andfeedback is sent.

Respond to all queries, correspondence andtelephone calls in a timely and professional manner. Initiate action wherepossible and report progress as appropriate.

Demonstrate their knowledge and expertise tosupport others within the team.

Ensure high standards of confidentiality aremaintained in accordance with trust policies and procedures at alltimes.

Support the development of the Quality & SafetyTeam Intranet pages, ensuring documents are up to date.

Work independently within agreed processes andstandard operating procedures and make decisions on the necessity of escalationto their manager.

Assisting in the preparation of data andinformation for monthly/quarterly/annual reports and projects.

Be willing to undertake training for specificand generalised processes within Datix configuration as and when required tosupport the team.

Review and destroy old records (annually) inline with the Trusts retention policy.

Other

Essential

Personal Attributes

Essential

Desirable

Skills and Abilities

Essential

Desirable

Qualifications

Essential

Desirable

Experience

Essential

Desirable