- Reviewing all items brought to the triage department
- Creating repair tickets for damaged items
- Adding detailed notes and photos to the RT Pro system
- Identifying chargeable repairs through the RT Pro system
- Preparing repairs for internal/external teams
- Highlighting priority items to the repairs team
- Liaising with accounts and prep departments for equipment processing
- Managing items beyond repair
- Maintaining an efficient triage area
- Build strong working relationships
- Work under changing deadlines
- Flexible with working hours
- Self-motivated and organized
- Experience in lighting industry desirable
- Interest in lighting industry beneficial
- Hold a valid UK driving license
- Rental Tracker Pro (RTPro)
- Optrax
- Web Software (e.g., Alpha)
- Sharepoint
- Word, Excel, Power Point, Power BI
- Microsoft Teams and other packages
- Compliance with company procedures
- Ensure safe working practices
- Understand and comply with Health and Safety requirements
- Report work hazards
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Repairs Triage Technician - Slough, United Kingdom - MBS Lighting UK Limited
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Support Warehouse Manager
Willingness to travel to other company locations worldwide
Comfortable staying overnight when required
Visiting suppliers or third parties if needed
Key requirement for the role
Adhere to privacy and confidentiality protocols
Maintain confidentiality at all times
Represent the company professionally
Handle rapidly changing demands
Be adaptable to varying working hours
Follow defined shift patterns
Be on call if necessary