Retail Admin Support - Scarborough, United Kingdom - McCain Foods (G.B.) Ltd
Description
Position Title:
Retail Admin Support
Position Type:
Regular - Full-Time
Position Location:
Scarborough
Requisition ID: 25851
There's nothing beige about McCain
Except our potatoes — and we're extremely passionate about them.
When you join McCain, you'll be joining the biggest player in the frozen potato game, bringing people together around the nation for over 60 years by sharing simple, delicious planet friendly food.
We've partnered with thousands of the country's supermarkets, pubs, restaurants, hospitals, and schools to change the way people see the humble spud.
It's all about elevation and creating something better.So, come and make your career at McCain Foods.
ABOUT THE JOB.
The Retail Sales Administrator will provide key assistance and support to the Customer Managers and Finance Business Partners across key accounts.
The role will ensure accurate customer agreements are created; claims are processed and coordinate new product line and promotion nominations forms accurately and on time.
The Retail Sales Administrator will also engage with our customers to provide support with ad hoc reports, maintain key trackers and escalate any queries with claims to reach satisfactory conclusion.
- Agreements working in partnership with Customer Manager to take responsibility for the management of the internal promotion processes.
- Pricing
- Prevention of pricing claims through performance of customer pricing checks as appropriate to ensure alignment between customer systems, McCain systems and forecast files at any point in time in accordance with the current approved agreement with the customer.
- Claims
- In partnership with the Commercial Finance Business Partners look at ways of streamlining the endtoend approval process whilst maintaining appropriate segregation of duties from logging, matching, validating and approving all customer related invoices and trade spend management. Immediate escalation of any invalid claims to the appropriate Customer Manager and supporting in ensuring resolution
- New Line Forms
- In partnership with the Customer Managers ensure timely submission of the relevant documentation and product samples.
- Promotion Nominations
- In partnership with the Customer Managers ensure timely submission of the relevant documentation. Working collaboratively with internal and external functions to ensure alignment in terms of dates and planned volumes.
- Customer Ad hoc Reporting
- Responsibility for updating internal trackers as defined by each Customer Manager such as EPOS trackers and customer promotion plans. This will include building knowledge of Retailer internal systems and understanding how we best use the information available to build our understanding of the customer dynamics
WHAT WE'RE LOOKING FOR
You'll have experience of working within a Commercial or Customer Sales environment and you'll be passionate about delivering the best result for our customers.
We're looking for someone who is a confident communicator both written and verbal, as well as commercial awareness and knowledge of retail sales market trends.
You'll also have- Ability to influence across all levels of the team
- Good computer skills and familiar working with different data bases.
- Able to adopt a flexible approach to meet the needs of the business and the customer
- Have excellent communication skills
- Competent in the use of Outlook and Microsoft Office including Teams
- Ability to work on your own and as a team.
- Have strong analytical skills
- Working in a fastpaced environment
- Planned and organised
WHAT'S IN IT FOR YOU?
Although we do encourage you to taste the goods, you'll be pleased to know we don't pay you in chips.
- An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
- Flexible holidays where you can buy & sell up to 5 days holiday per year
- Private medical insurance scheme
- Optional health cash plan
- Cycle to work scheme
- And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out.
WHERE YOU'LL WORK
Our Head Office is in Scarborough, North Yorkshire and we operate a hybrid working policy here at McCain and our culture is based on achieving outcomes, so although we'd love to see you from time-to-time success will be measured by the objectives you deliver, and not where you're bas
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