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- Immediate bonus earning potential of up to £2,204 per annum. Up to £1,101 is paid every 6 months and you're eligible from your first month with us.
- Employer pension contributions up to 8%.
- 33 days holiday per year (incl. bank holidays), with the option to buy up to 5 additional days.
- Invest in our business by setting aside salary to purchase shares in our company, and you will receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.
- Career Pathway Programme – As part of your learning journey you'll receive stepped salary increases as you progress through training milestones.
- Flexible working arrangements: you can choose to work in one of our offices or work from home - always having the option to come into the office if you'd prefer.
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Collections Advisor - Skipton, United Kingdom - Computershare
Description
Location: Fully Remote – work from anywhere in the UK with potential to travel to one of our offices occasionally. We also offer office-based positions, in our Derry BT48, Rainton DH4 or Skipton BD23 offices.
Next start date: Monday 22nd July 2024
A Role You Will Love
This is an opportunity where you can create a positive impact in our customers' lives. We are looking for experienced customer service providers, with a contact centre background, who excel at engaging with customers to join our Collections Customer Assistance team.
You will receive training to offer effective collections support to assist customers in managing their mortgage payments, addressing various queries and requests promptly.
Working hours & flexibility
We require you to be fully flexible for our shifts in this telephony-based role. Our regular operating hours are between 8 am – 8 pm Monday to Friday and 9 am – 1 pm Saturday.
At month end, when we have our highest call volumes, your hours may occasionally be extended to 9 am - 4 pm on Saturday and 10 am – 3 pm on Sunday & Bank Holidays.
On occasion you may be expected to work shifts of up to 11 hours, but you'll never exceed your contracted hours across the rolling month.
Work hard, get rewarded
When you first join us, we'll prepare you to assist others – it'll be an intense but rewarding period of learning with our skilled and experienced trainers.
During your first 12 months, you'll demonstrate your ability to meet the standards we and our customers require. We'll support you every step of the way and help you to succeed. We'll reward your hard work and determination, with exciting longer-term career opportunities for those who want to take them.
Rewards designed for you
Flexible work to help you achieve the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future. Career growth. Everyone here has the chance to grow and pursue career development.
A company to be proud of
We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Loan Services
As a leading third-party mortgage service provider, we collaborate with lenders, administering and supporting millions of borrower requirements through their home ownership journey. We process, underwrite, and close new loans during the origination process as well as handling payments and day-to-day administrative tasks; working in Loan Services brings many different career opportunities.
A diverse and inclusive place to work
Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential.
As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey.
Primary Location: United Kingdom
Other Locations: United Kingdom
Work Locations: Skipton - Gateway House Gateway House, Gargrave Road Skipton BD23 2HL
Job: Permanent Employee
Job Posting: May 9, 2024, 4:25:01 AM
Unposting Date: May 23, 2024, 5:59:00 PM
