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    Customer Contact Assistants - Bedford, United Kingdom - The Bedford College Group

    The Bedford College Group
    The Bedford College Group Bedford, United Kingdom

    3 weeks ago

    Default job background
    Full time, Fixed-Term/Contract
    Description

    The Bedford College Group is seeking individuals who are eager to gain experience in the educational sector We have the following roles available:

    • Customer Contact Assistants
    • Customer Contact Enrolment Assistant
    • Student Registry Enrolment Assistants (5 roles – 4 based at Cauldwell Street and 1 at Bromham Road)

    The Student Registry contract will commence on 19th August 2024 for a 4-week period up to Friday 13th September

    The Customer Contact Enrolment Assistant contract will commence on 12th August 2024 for 7 weeks until 27th September.

    The working days will generally be Monday to Friday with a working pattern of (Mon-Thurs 08:30 to 17:00, Fri 08:30 to 16:00), however, there may be a requirement for additional hours to be worked where the workload demands and particularly on the bank holiday weekend 24th, 25th and 26th August).

    Ideal candidates will have the following skills and qualifications:

    • Safeguarding knowledge and experience (training will be provided)
    • 5 GCSE's including Maths and English at Grade 4 or above
    • Good organisational skills
    • Ability to form and maintain appropriate relationships and personal boundaries with children, young people and vulnerable adults

    Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

    • Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
    • Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
    • Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
    • Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
    • Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
    • Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

    About The Bedford College Group

    The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

    Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

    Safeguarding our Students

    The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

    This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

    Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.

    Terms and Conditions

    • Flexible and temporary working pattern
    • Free on-site parking (subject to availability)
    • Retail and leisure discounts

    £11 per hour

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