Customer Services Agent - Manchester, United Kingdom - Tempting Recruitment

Tempting Recruitment

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced

Customer Services Agent to join their team based in the Manchester area.

JOB DETAILS

WORK TYPE: Temporary
WORK PATTERN: Full Time
LOCATION: Manchester

JOB DESCRIPTION
The duties and responsibilities of the role will include:

To deal with all customer interactions in a polite, friendly and efficient manner.
To use the relevant technology systems to provide high quality accurate advice.

THE SUCCESSFUL CANDIDATE

Proven relevant experience of complex customer service delivery either face to face or on the telephone, dealing with the public directly in a service provider environment.
Proven experience in the public sector working in frontline service delivery either face to face or over the telephone.
Experience of working with a diverse community in a customer focused environment
Experience of using IT& telephony systems and administrative procedures in a customer focused organisation

HOW TO APPLY
Hit the APPLY button or contact Josh Savage at Tempting Recruitment NOW.