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    Front Office Business Analyst - London, United Kingdom - ING

    ING
    Default job background
    Full time
    Description

    ING is family friendly organisation, offering a hybrid working pattern, the team are required to be in the office for a minimum 3 days per week.

    Job Description

    Department Overview:

    The Financial Markets (FM) landscape is changing rapidly due to intensified digitalisation and regulatory requirements across multiple jurisdictions. Very liquid products are highly electronic whilst some products (e.g. Fixed Income) are in the process of accelerated electronification. Derivative products are less electronic but are included in several trading mandate regulation.

    Within Front Office, the BA/PO/PM team (a.k.a. "Customer Journey Experts") supports the controlled delivery of business application changes and consists of senior Business Analysts, Product Owners and Product Managers, with expertise in Business Analysis, Workflows, Test/Release Management and Business Consultancy, aligned to the Financial Markets (FM) business area. Their in-depth knowledge of the end-to-end business processes for the products underpinning the FM business (e.g. Cash Equities, Securities Finance, Derivatives, FX, Fixed Income and Commodities) ensures that they are able to provide the required business-focussed support to the squads and product areas to which they are assigned.

    Main Duties and Responsibilities of Role:

    As a Business Analyst for the Commodities Trading desk, you will undertake a wide range of activities to successfully deliver change initiatives aligned to the strategic goals of the desk. This function will need to encompass the following roles & responsibilities under the One Agile Way of Working (OAWoW).

    Your role:

  • Combining market and systems knowledge, product management and business expertise to deliver new features and new workflows for Commodities Trading.
  • You are the interfacing function between various stakeholders (Trading, Sales, Ops, IT, Markets, Software vendor partners).
  • Helping the desk understand the challenges and the complexities of end-to-end workflow/product implementation, and how technology and process can be used to solve them.
  • You are one of the voices of the business to the squads. Your responsibilities:
  • Collaboration with traders to gather and document business requirements for sign-off.
  • Working with the developers to design the target solution.
  • You are at the forefront the implementation of the solution, having regular checkpoints with the development team.
  • Taking an active role in user acceptance testing (UAT), verifying against the requirements and taking to end users sign-off.
  • Participating in the demo of new features, and, in some cases, creating user guides, cheat sheets for the new functionality delivered.
  • Providing training for users on new features, informing the support team of changes made at each release.
  • The point of contact for business-related queries you relay these queries to the Product Owner, and help get them prioritised.
  • Work with the Product Owner to create stories and assist with sprint planning or stakeholder management.
  • Act as a bridge between the business users and the development team.Career Potential Further expansion of strategic business capabilities to allow movement into a more senior role, such as Product Area Lead or Tribe Lead. Candidate ProfileQualification/Education
    Essential:
  • Educated to degree levelExperience/Knowledge/Skills Essential
  • Overall, 5+ years-experience in banking and finance.
  • Commodities products content knowledge and proven experience working with Sales and Trading desks.
  • Content knowledge include: Swaps, Options, Futures, Pricing
  • In-depth knowledge of, at least, one Commodities sub-asset class: Oil, Metals, Power and Gas, CarbonWho are we looking for:
  • Assured and well-spoken.
  • Works in a structured manner and can demonstrate strong organisational skills.
  • Collaborative approach to projects that require coordination across multiple teams.
  • Able to work in a fast-paced Front Office environment ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead) For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that's a promise. "In order to operate ING's recruitment process, we will collect and store personal information you provide. Please request the privacy notice should you wish to understand how ING uses and protects this information."

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