- Deal with any customer enquiries over the phone and face to face
- Ordering, booking out parts, invoicing and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
- Ensuring prices are entered onto VHC within required time
- Contact customers offering special promotions that are available from time to time
- Pick parts and check for damage or shortages
- Pre-pick parts for those jobs pre-booked into Workshop
- Retail / administration / reception experience.
- Good telephone manner.
- Excellent customer service skills.
- Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
- Full, valid and clean UK driving license.
- Candidates must have the ability to communicate at all levels.
- Workplace pension scheme
- Staff discounts
- Career and development opportunities
- Discount and savings portal
- Health and wellbeing programmes
- Free Parking
- On site Parking
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Parts Advisor - Hemel Hempstead, United Kingdom - Hartwell Automotive Group
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Description
We are currently seeking a Parts Advisor to join our team in the Hemel Hempstead.
Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group?
Hartwell are a leading retail motor group in the UK and has been trading successfully for more than years. Operating across locations, we currently represent the brand Ford.
Key responsibilities of the Parts Advisor:
The ideal Parts Advisor:
Rewards & Benefits If you are looking to join a well-established company that offers excellent rewards including;