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    Senior Account Director - London, United Kingdom - Csm

    Csm
    Csm London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Wasserman is dedicated to providing exceptional insight, influence, and creativity to our clients, colleagues, and community, while making a positive and lasting impact. We encourage our employees' professional growth within our dynamic internal culture that values curiosity. At Wasserman, we offer diverse learning and development programs worldwide because what we do is fast-paced, exciting, and rewarding - it's why we love it, and it's why you'll love being part of Wasserman.

    Explore opportunities to join our team today!

    WHAT YOU WILL BE DOING

    • Lead global account teams to provide top-tier client service
    • Develop strong relationships with all account leads and act as the main day-to-day contact
    • Build strong relationships and collaborate closely with key rights holders when necessary
    • Offer strategic guidance and insight to the team to ensure brand and business objectives are achieved
    • Take overall responsibility for sponsorship performance and client accountability
    • Manage all aspects of program execution, budget planning and tracking, and client success
    • Drive strategic development, in collaboration with the Associate Director and internal account team, for the delivery and implementation of all contracted assets
    • Analyze and devise solutions to client issues
    • Act as a trusted advisor to clients throughout their relationships
    • Focus on retaining and expanding client accounts within CSM Brands
    • Travel to Series tournaments with the HSBC Rugby lead

    Leading & Developing Others

    • Cultivate an environment of open communication, collaboration, and teamwork
    • Promote continuous learning and development within the team
    • Conduct timely and valuable performance reviews with direct reports and ensure they do the same with their subordinates
    • Collaborate with leadership across other business units within CSM to maintain exceptional client servicing, Account Management processes, and training & development opportunities

    THE SKILLS AND EXPERIENCE YOU NEED

    • Extensive experience in a similar role with a proven successful track record across Account Management, Brand Planning, and Brand Activation
    • Prior agency experience, including managing brands with significant partnership investments, preferably at a global scale
    • Ability to analyze business performance and drive incremental account growth
    • Familiarity with brands, rights holders, and competitor agencies
    • Strong grasp of financial processes, encompassing forecasting and reporting
    • Thorough understanding of agency-client relationships
    • Excellent interpersonal skills, showing empathy and dedication to success, with a capacity to manage expectations
    • Confident, articulate, and passionate individual who can work independently or collaboratively, with good listening skills
    • Effective project management approach to lead client relationships and create the right team structure for proactive delivery and exceeding client expectations
    • Willingness to challenge and question strategic directions to ensure client objectives are met

    Wasserman provides equal employment opportunities and benefits, without discrimination based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally prohibited reason.

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