Jobs
>
Cheltenham

    Customer Service Administrator in Cheltenham) - Brite Recruitment

    Default job background
    Permanent
    Description

    CUSTOMER SERVICE ADMINISTRATOR

    CHELTENHAM

    £20,000 - £25,000 DOE

    Our rapidly expanding Client within the Insurance sector are looking to hire a Customer Service Administrator to join their growing team. You will manage renewals with confidence and accuracy, whilst ensuring a positive client experience. Full training will be given around the renewals process.

    BENEFITS

    The company offer modern offices with free parking, 25 days paid annual leave (plus Bank Holidays), a contributory Pension Scheme, and more

    RESPONSIBILITIES

    As a Customer Service Administrator, you will be


    • Providing an excellent level of service, through carefully tailored communication, and meeting clients' needs


    • Managing renewals with confidence and accuracy


    • Processing renewals and mid-term adjustments


    • Identifying cross and upsell opportunities


    • Handling and resolving client queries


    • Managing insurer relationships


    • Ensuring client insurance needs are met


    • Supporting the Claims side of the business during busy periods

    REQUIRED EXPERIENCE

    To be considered for the role of Customer Service Administrator, you will need


    • Experience in an administrative/office-based role, with a strong customer service background


    • Agile thinking, with the ability to make decisions quickly and confidently


    • To be a strong team player


    • Experience within the insurance sector is desirable but not essential


    • The willingness and motivation to pass the Cert CII, if not already done so


    • Excellent and adaptable communication skills, both written and verbal


    • Great organisation and time management skills, with strong attention to detail


    • Insurance claims experience desirable

    NEXT STEPS

    If you're a charismatic and hardworking individual and would be interested in becoming a Customer Service Administrator, then apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

    Why wait? Don't miss out



  • Arjo Gloucestershire, United Kingdom

    **Empowering careers at ARJO** · **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that move ...


  • BMW Group Retail Cheltenham, United Kingdom

    Cotswold Cheltenham is looking for a Service Administrator. · **Your role** · The role will include preparing paperwork for handover packs, providing estimates for online/telephone enquiries and providing support for service advisors/call centre. Additionally, assist the team wit ...


  • MB Fitzgerald Cheltenham, United Kingdom

    We are working with a very successful Financial Planning/Wealth Management organisation in the centre of Cheltenham to recruit a Financial Services Administrator. The company are highly regarded and have won multiple awards, they have a national presence and offices across the UK ...


  • mbf. Cheltenham, United Kingdom

    We are working with a very successful Financial Planning/Wealth Management organisation in the centre of Cheltenham to recruit a Financial Services Administrator. The company are highly regarded and have won multiple awards, they have a national presenceand offices across the UK. ...


  • CGT Stays Ltd Cheltenham, United Kingdom Full time

    We are currently expanding and are now recruiting for a new Full time Customer Service Administrator to join our team. You will be office based in our central location in Cheltenham. · This is a varied role where you will take care of the day to day reservations, new bookings, ch ...


  • Truly Tailored Recruitment Cheltenham, United Kingdom

    **Reference** · JO **Salary** · £ £10.71/hour + holiday pay and benefits**Job Location**: · - United Kingdom - England - South West England - Gloucestershire - Cheltenham**Job Type** · Temporary**Posted** · 21 April 2023Do you want to start early and finish early? · Is missing th ...


  • A&E Fire and Security Ltd Cheltenham, United Kingdom

    A&E Fire and Security is a specialist in the fire and security industry installing and maintaining fire and security equipment and systems to a wide variety of new and existing customers throughout the South West, Midlands, South Wales and M4 Corridor to London. · We pride oursel ...


  • DSP Photography Ltd Cheltenham, United Kingdom

    **OBJECTIVE** · We require a full time Customer Services Administrator for our growing school's photography business based in Winchcombe. · You are partly responsible for the Sales Office, ensuring all activities are organised, planned for, and completed, all in line with company ...


  • Charles Russell Speechlys Cheltenham, United Kingdom

    Role and Responsibilities (this is a broad but not exhaustive list) · Customer Service: · - Able to develop solutions to ensure an exceptional service is provided at all times. · - Consistently and appropriately update service users on progress and status of tasks where appropria ...


  • Benefact Group Cheltenham, United Kingdom

    **Duration**:Permanent · **Hours**: Monday-Friday 9.00am-5.15pm · **Division**:Client Services · **Location**:Cheltenham · **About the role***: · We have an exciting opportunity for an **Client Services Administrator **to join our business **Lansdown Insurance Brokers** in **Chel ...


  • I2I Recruitment Cheltenham, United Kingdom

    **Responsibilities**: · - Internal Customer Service: · - Able to develop solutions to ensure an exceptional service is provided at all times. · - Consistently and appropriately update service users on progress and status of tasks where appropriate · - Support the Compliance & Ris ...


  • JUICE RECRUITMENT Cheltenham, United Kingdom

    Juice are excited to be working with an excellent company based in Cheltenham to recruit for a full-time Administration Customer Service Assistant for their offices in Cheltenham. · The company is one of the largest installers of renewable energy systems in the South West of Engl ...


  • A&E Fire and Security Ltd Cheltenham, United Kingdom

    A&E Fire and Security is a specialist in the fire and security industry installing and maintaining fire and security equipment and systems to a wide variety of new and existing customers throughout the South West, Midlands, South Wales and M4 Corridor to London. · We pride oursel ...


  • Attivo Group Cheltenham, United Kingdom

    **Client Services/Customer Service Administrator - (hybrid working)** · * · Are you working in Financial Services currently and looking for a new challenge? Do you have excellent customer service skills and are confident speaking to clients? Are you looking for a business that wi ...


  • Attivo Group Cheltenham, United Kingdom

    **Client Services/Customer Service Administrator - (hybrid working)** · * · Are you working in Financial Services currently and looking for a new challenge? Do you have excellent customer service skills and are confident speaking to clients?? Are you looking for a business that w ...


  • Cotswold Architectural Products Ltd Cheltenham, United Kingdom Full time

    **Name** · **Job title** _Customer Services Administrator Assistant _ · **Reports to** _General Manager _ · **Job purpose** · To provide a proactive and efficient customer service to external customers, maintain and build strong relationships, encouraging continued business. · ** ...


  • JUICE RECRUITMENT Cheltenham, United Kingdom

    Juice are excited to be working with an excellent company based in Cheltenham to recruit for a full-time Administration Customer Service Assistant for their offices in Cheltenham. · The company is one of the largest installers of renewable energy systems in the South West of Engl ...


  • Attivo Group Cheltenham, United Kingdom

    **Are you working in Financial Services currently and looking for a new challenge? Do you have excellent customer service skills and are confident speaking to clients?? Are you looking for a business that will invest in your future and support yourdevelopment? If so, keep reading ...


  • North Bristol NHS Trust Cheltenham, United Kingdom

    Are you the outstanding Administrator we are looking for, the one who will co-ordinate and carry out a range of administrative duties, ensuring service users have access to best equipment repairs service they require? · Callers could be the patients, their representatives or care ...


  • Brite Recruitment Cheltenham, United Kingdom

    **CUSTOMER SERVICE ADMINISTRATOR** · **CHELTENHAM** · **£20,000 - £25,000 DOE** · Our rapidly expanding Client within the Insurance sector are looking to hire a **Customer Service Administrator** to join their growing team. You will manage renewals with confidence and accuracy, w ...