- Good general level of education (Minimum of 5 GCSE or equivalent grades A-C, including Maths and English).
- NVQ level 4 in Business Administration or Customer Care equivalent
- National Apprenticeship in customer services or business
- Educated to A Level standard or equivalent.
- Formal RTT training.
- Extensive knowledge and understanding of Referral to Treatment (RTT), Cancer and Diagnostic national standards and waiting time targets.
- NHS Constitution
- Knowledge of national waiting times objectives and ambitions.
- Good knowledge of speciality specific patient pathways
- Pathway management experience within the NHS
- Experienced knowledge of waiting list management & patient pathways
- Experience and knowledge of using a full range of IT/Patient data systems including EPR Cerner, ERS and Infoflex
- Experience of using NHS information & data systems
- Understanding of medical terminology
- Excellent IT user skills, demonstration proficiency in use of MS packages
- Validation of patient pathways, applying local and national rules and guidance to ensure accurate and timely pathway management.
- Experience of providing guidance and interpretation of national waiting times policy/rules to other staff groups.
- Good analytical skills: the ability to learn quickly, to interpret large data set, and to make decisions
- Strong communication skills; credibility with all staff with whom the post-holder is likely to work
- The ability to communicate information to audiences with differing levels of understanding
- Effective engagement: the ability to direct individuals.
- Knowledge of confidentiality and data protection principles
- Ability to work to strict deadlines.
- Ability to work under pressure
- Ability to prioritise
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Band 3
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomBand 3 Physiotherapy Assistant · ICU/Respiratory/Surgical Wards · 34 hours a week. Working hours negotiable. · An exciting opportunity has arisen within our well-established Inpatient Therapy Service as a Band 3 Physiotherapy Assistant within our Intensive Care Unit (ICU) and sur ...
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Band 4
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomA full-time vacancy has opened for a Band 4 clerical supervisor to lead our front of house Radiology (X-Ray) clerical team at Watford General Hospital. · The duties and responsibilities of the post holder are to be an effective, empathetic and caring leader of the Radiology admin ...
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Band 3
2 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomWe have an opportunity for a part time Band 3 Phlebotomist - we are looking for an enthusiastic, proactive, self-motivated hard working team player with a keen attention to detail to join our very busy, friendly phlebotomy teams at Watford Hospital and to work across sites at Hem ...
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Band 5
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomAn exciting opportunity has arisen for a Service Coordinator role in Orthopaedic department at West Hertfordshire Hospitals Trust. · We are looking to recruit an enthusiastic, highly organised and goals driven individual to join our clerical team as a full time Band 5 Service Coo ...
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Band 4
4 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomAn exciting opportunity has arisen to join our E-Roster Team as a Band 4 Administrator. · You will be responsible for providing a high quality administrative function to the eRostering team and be the first point of contact for users of eRostering systems in the Trust. You will b ...
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Band 7
4 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomWe are looking for a fixed term (12 months) Band 7 Practice Education Facilitator to join our radiographic workforce at WHTH. The post holder will work collaboratively with the undergraduate & post graduate students and well as other university trainees at within Radiology West H ...
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Band 8a
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomAn exciting opportunity has arisen for a dynamic, high performing individual to join the maternity team as a recruitment and retention lead. This post is new to our service and is a fixed contract or secondment for one year. · You will be responsible for overseeing supportive int ...
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Band 8a
2 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomAn exciting opportunity has arisen for a dynamic, high performing individual to join the maternity team as a recruitment and retention lead. This post is new to our service and is a fixed contract or secondment for 1 year. · - You will be responsible for overseeing supportive int ...
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Band 7
2 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomWe are seeking to recruit an exceptionally skilled Echocardiographer at a Band 7, who shows evidence of excellent clinical ability and is eager to develop their managerial skills. · You should have an interest in both training and managing Echocardiographers and need to be keen t ...
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Band 2
4 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomCassio (Gastro) ward is an acute medical ward which comprises of 20 beds (three, six bedded bays and two side rooms) for the management of the following speciality: Gastroenterology. · We are therefore looking for someone with a broad range of experience, a flexible approach to w ...
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Band 5
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomThis job is to provide administrative business support for the EPR team, monitoring work requests and compliance. · As a Business Support Officer, you will be a highly motivated and enthusiastic individual with the ability to co-ordinate and support key project and service activi ...
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Band 8a
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomThe post holder must be able to demonstrate an ability to work under pressure, taking a flexible and positive approach working in a busy acute environment, as part of a team and as an autonomous practitioner. The Acute Therapies department at Watford General Hospital is committed ...
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Band 3
4 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomTo receive specimens, enter patient and test details into the Pathology computer system, prepare specimens for the Chemical Pathology and Haematology Laboratories and for sending to other laboratories. To prepare reagents and assure storage conditions of reagent stocks. To recove ...
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Band 4
2 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomWe currently have an exciting opportunity has arisen within the Women's and Childrens Division for an office Coordinator to join our team. As a keen team player, you will play a key role in supporting our division. · In return we offer support with your development and help you g ...
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Band 8a
2 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomAn exciting opportunity has arisen for an experienced nurse seeking to advance their career in operational management. · The role offers opportunity to work alongside the senior management team within woman's and children that offers flexibility across our hospitals. · WHTH is a ...
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Band 2
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomThe Estates Maintenance team are looking for an energetic, enthusiastic individual with a 'can do' attitude to support the estates team at the Watford General Hospital site. · We are looking for someone who can support the trade staff in carrying out their day-to-day duties and w ...
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Band 4
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United Kingdom**Skills we are looking for are**: High levels of organisational skills Excellent interpersonal skills Strong communication skills, including the ability to create written and verbal communications promoting EDI initiatives to different stakeholders Ability to build relationships ...
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Band 8b
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomAn exciting opportunity has arisen for a skilled, innovative and enthusiastic senior antimicrobial pharmacist to join our Clinical Pharmacy team. · - support the development of a culture within the Trust that reduces healthcare associated infection and supports excellence in anti ...
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Band 3
4 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomTo ensure effective maintenance of patient records and that appointments are made in a timely manner, providing professional and friendly service to our users. Key relationships: Ward clerks, clinical coders, midwives, doctors, Risk Office, Access to records office, patient servi ...
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Band 2
3 weeks ago
West Hertfordshire Teaching Hospitals NHS Trust Watford, United KingdomYou will work with the site maintenance teams to provide statutory, mandatory and environmental compliance throughout the healthcare estate working in teams or individually under the direction of the site management team ...
Band 4 - Watford, United Kingdom - West Hertfordshire Teaching Hospitals NHS Trust
Description
Job summary
The RTT Access team support the Trust to monitor, report and performance manage the Referral to Treatment (RTT) 18-week target.
Referral to Treatment performance must be achieved and managed across the Trust for all specialities and patients in line with the NHS Constitution.
The Pathway Support team support the Trust in the outsourcing of patients to external providers to minimise patient waiting times.
An exciting new post has arisen for a RTT Patient Pathway Tracker to join the RTT Access and Pathway Support Team
This is a full-time position working Monday to Friday.
*Previous applicants need not apply*
*Please note the Trust is unable to issue CoS's for this role*
Main duties of the job
The post holder will have extensive knowledge of referral to treatment (RTT), cancer and diagnostic standards and waiting time standards.
The post holder will be able to confidently analyse data, ensuring data accuracy is maintained.
The ability to prioritise workload and work under pressure whilst meeting organisational objectives.
Work collaboratively with other service users to ensure best patient care is ultimately achieved and patients are progress through their pathway, ensure delays are minimised.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job descriptionJob responsibilities
The post holder will be responsible for providing day to day administrative services, supporting performance delivery, and waiting list management.
The post holder will manage and track closely patients on an elective care pathway to ensure their pathway is progressed, they will be responsible for maintaining accurate data recorded against the patient pathway. Following internal escalation processes to ensure patients are followed up in a timely manner to minimise pathway delays and potential breaches.
This post involves working closely with speciality service managers, admissions, outpatients, external providers, patients, and other Trust staff as appropriate, you will need a flexible professional approach, excellent organisational and time management skills together with an excellent standard of verbal and written communication.
Person SpecificationEducation and qualifications
Essential
Desirable
Knowledge
Essential
Desirable
Experience
Essential
Desirable
Skills and ability
Essential