- Previous successful administration experience in a similar role (minimum of one year)
- Experience of using Word and email
- Studied to a minimum standard of GCSE (Grade A-C) or equivalent, in English and Maths
- A good eye for detail and for maintaining accuracy in all work
- Organised, good time management skills
- Able to cope with a busy workload
- Positive approach, calm under pressure
- Ability to form and maintain good working relationships with colleagues and patients
- Ability to work constructively as part of a small team
- Able to maintain confidentiality at all times
- Efficient and meticulous approach to undertaking tasks
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Receptionist / Administrator (Pond Tail Surgery) - Godstone, United Kingdom - Dorking Healthcare Ltd.
Description
Job summary
Weare looking for an enthusiastic and hard working Medical Receptionist/Administratorto join our friendly team in the beautiful village of Godstone. The position isfor hours per week which will be spread across three days. This will be acombination of shifts either 8:00-16:00 or 10:30-18:30 with occasional latenight cover until 8pm on a Thursday.
Main duties of the job
The mainresponsibilities of this role include dealing with patient enquiries face toface, over the telephone and through our interactive website using digitaltriage as well as communicating with GPs and other healthcare professionals toensure that an efficient service is provided to our 7,000 patients. Dailyadministrative tasks will include booking appointments, issuing prescriptions,registering patients, managing the generic email inbox and scanning allincoming mail using the Docman software. We use the clinical system EMIS Webalong with other applications such as DXS and AccuRx messaging.
This is avaried role offering training and development opportunities in house and acrossthe wider DHC GP Federation. This role is suited to someone who enjoys workingin a fast paced environment where each day brings new challenges and successes.
About us
The contract for the surgery was taken over by DHC in January 2022 andhas gone from strength to strength in recent years. The team is growing rapidlywith the addition of care coordinators, a clinical pharmacist, three clinicallead GPs and a new management team. We are a vibrant and friendly team who aredevoted to delivering a high standard of healthcare and customer service to ourpatients.
Job descriptionJob responsibilities
The main aim for this job roleis ensure the smooth running of the surgery for patients and clinicians throughoperating an effective and efficient appointments system and providingadministrative support to all members of the practice team.
Person SpecificationExperience
Essential
Qualifications
Essential
Skills and Aptitudes
Essential
Other factors
Essential
