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Hemel Hempstead

    Brand lead - Hemel Hempstead, Hertfordshire, United Kingdom - NHS Professionals

    nhs professionals background
    Description

    As a senior healthcare professional, the successful candidate will be responsible for the management of a caseload of serious and complex clinical concerns raised about Bank Members (BM) delivery of care, which require investigation.

    Local Authority, Police, Legal representatives, union representatives, external investigators, and Trust Investigators and legal teams in relation to management of caseload.

    This is a Full Time position.
    Salary £40,000 - £46,000 per annum depending on experience
    Hemel Hempstead, Leeds or Manchester - with some hybrid working. NMC Registered Nurse with senior nurse experience at Band 6. Ensures all complaints and incidents are investigated in compliance with the NHS Professionals Complaints and Incident Policy and Complaints and Incidents Standard Operating Procedure (SOP) utilising clinical knowledge, expertise and judgment
    Ensures accurate and timely record keeping and data storage at all times throughout the investigation process
    Handle and store all confidential information in line with information governance and data protection legislation: Escalates through the line management function any potential media or external interest in complaints or incidents involving Bank Members
    Ensures that all relevant corporate policies and procedures are followed in delivery of the case management function
    Generous annual leave allowance - 27 days per year, plus bank holidays
    A commitment to talent management & development
    Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
    Pension – We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme
    Life Assurance
    Wellbeing Programme
    Employee Assistance Programme
    Employee Engagement & discounts platform

    NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs.

    Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS .

    We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute.


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