Jobs
>
Stockport

    Client member services advisor - Stockport, United Kingdom - Page Personnel

    Page Personnel
    Page Personnel Stockport, United Kingdom

    3 weeks ago

    Page Personnel background
    Description

    An exciting opportunity for Member Services Representatives to join the customer service department in the insurance industry. This permanent position is based in Stockport, focusing on providing exceptional customer service to a range of clientele members.

    Client Details

    This firm is a well-established entity in the insurance industry with a strong team of over 100 employees. They are renowned for their commitment to customer satisfaction and have a significant reputation nationwide. The company boast a strong portfolio of private & public customers, & provides a wide range of tailored services.

    Description

    Key responsibilities consist of:

    • Handle member queries and concerns professionally and efficiently.
    • Maintain accurate member records and documentation.
    • Take ownership of member concerns and actively seek solutions to ensure their satisfaction.
    • Resolve member queries according to internal guidelines and procedures.
    • Responsive email writing & communication directly with numerous client cases.
    • Conduct outbound calls to members as required.
    • Provide exceptional customer service at all times.
    • Maximise sales opportunities by educating both current and prospective members on how plans can positively impact them and their families.
    • Handle all member inquiries promptly and adeptly.
    • Contribute positively to the customer service team and work well in a team environment.
    • Stay updated with the latest products and services in the insurance industry.
    • Adhere to company policies and regulations at all times.
    • Collaborate closely with fellow services colleagues to maintain consistent and seamless support.
    • Identify opportunities for improving member experience and satisfaction.

    Profile

    A successful 'Member Services Representative' should have:

    • A solid background in customer service, preferably within the insurance sector.
    • Excellent communication and interpersonal skills.
    • Proficiency with customer relationship management (CRM) software.
    • A commitment to providing exceptional customer service.
    • Strong problem-solving skills and the ability to handle difficult situations.
    • A keen eye for detail and the ability to manage multiple tasks simultaneously.

    Job Offer

    • A competitive salary range of 23,200 up to 25,200 per year.
    • A supportive and friendly work environment.
    • Opportunities for professional growth and development within the insurance industry.
    • A convenient location in the heart of Stockport.
    • Hybrid working.
    • Private healthcare.
    • Pension contribution.
    • Flexible working patterns & shifts.
  • The Solution Automotive Recruitment

    Service Advisor

    2 weeks ago

    The Solution Automotive Recruitment Stockport, United Kingdom

    Job reference number- PA1662R7- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: · **VACANCY ALERT - SERVICE ADVISOR** · - **Service Advisor position**: · - **FANTASTIC employer**: · - **Prestigious group a ...

  • The Solution Automotive Recruitment

    Service Advisor

    2 weeks ago

    The Solution Automotive Recruitment Stockport, United Kingdom

    Job reference number- PA1662R3- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: · **VACANCY ALERT - SERVICE ADVISOR** · - **Service Advisor position**: · - **FANTASTIC employer**: · - **Prestigious group a ...

  • The Solution Automotive Recruitment

    Service Advisor

    3 weeks ago

    The Solution Automotive Recruitment Stockport, United Kingdom

    Job reference number- PA1593R3- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £24865-£28365 per annum**Job description**: · **Service Advisor - Stockport** · Our client, the best motor trade employer in the North West, is looking to recruit an exp ...

  • The Solution Automotive Recruitment

    Service Advisor

    2 weeks ago

    The Solution Automotive Recruitment Stockport, United Kingdom

    Job reference number- PA1662R5- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: · **VACANCY ALERT - SERVICE ADVISOR** · - **Service Advisor position**: · - **FANTASTIC employer**: · - **Prestigious group a ...

  • Pendragon

    Service Advisor

    3 weeks ago

    Pendragon Stockport, United Kingdom

    **Service Advisor** · **Stratstone Porsche Stockport** · **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can you ...

  • Inchcape

    Service Advisor

    2 weeks ago

    Inchcape Stockport, United Kingdom

    **Service Advisor - Audi Stockport** · **Basic Salary up to £32,146.07 DOE + OTE up to circa £39,000** · **45 Hours** · **Create experiences you can be proud of.** · Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted expe ...

  • Matt Burton

    Service Advisor

    2 weeks ago

    Matt Burton Stockport, United Kingdom

    MBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Stockport. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. · The client is a family run business who started over 110 ...

  • C&B Recruitment

    Service Advisor

    3 weeks ago

    C&B Recruitment Stockport, United Kingdom

    **Service Advisor** · **Basic £25,200** · **OTE £31,000** · **Main Dealer - Stockport** · C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport. · Previous experience working within ...

  • Williams Group

    Service Advisor

    1 week ago

    Williams Group Stockport, United Kingdom

    Service Advisor - Stockport · Full Time · Salary up to £ 28,865 · As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the Nor ...

  • RRG Group

    Service Advisor

    2 weeks ago

    RRG Group Stockport, United Kingdom

    **RRG Group** · **About RRG Group** · From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, pa ...

  • Bridge of Hope

    Service Advisor

    3 weeks ago

    Bridge of Hope Stockport, United Kingdom

    ** Job Title**:Service Advisor · **Hours**:42 hrs per week ( Must be flexible to work 1/2 weekends.) · **Example of working hours**: 7:30am - 5pm Or 8am - 5:30pm - Saturday working hours 7:30 - 1pm · **Pay Rate**:£11.51p/h Paid Weekly · **Location**:Stockport SK1 · **Temporary fo ...

  • RRG Group

    Service Advisor

    2 weeks ago

    RRG Group Stockport, United Kingdom

    **RRG Group** · **About RRG Group** · From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, pa ...

  • MBA Group

    Service Advisor

    3 weeks ago

    MBA Group Stockport, United Kingdom

    As a Service Advisor you are responsible for offering exceptional customer service, discussing with customers their service and MOT requirements, and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is ...

  • MBA Group

    Service Advisor

    3 weeks ago

    MBA Group Stockport, United Kingdom

    As a Service Advisor you are responsible for offering exceptional customer service, discussing with customers their service and MOT requirements, and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is ...

  • The Solution Auto

    Service Advisor

    5 days ago

    The Solution Auto Stockport, United Kingdom

    **Service Advisor - Stockport** · Basic - £25,500 · OTE - 45k · Mon - Fri - 8.00am - 6.00pm · Saturdays mornings - 1 in 3 on a rota · We have a very good opportunity for an experienced Service Advisor to join our client's prestige franchised dealership in Stockport. · **Main task ...

  • The Solution Auto

    Service Advisor

    2 days ago

    The Solution Auto Stockport, United Kingdom

    **Service Advisor - Stockport** · Our client, the No 1 motor trade employer in the UK, is looking to recruit an experienced Service Advisor to join the team · - As a Service Advisor you will the first point of contact for customers in the Aftersales department · - You will check ...

  • The Recruitment Solution (London) Ltd

    Service Advisor

    1 week ago

    The Recruitment Solution (London) Ltd Stockport, United Kingdom

    Service Advisors, · Don't you think you deserve to earn a Market leading OTE working as a Service Advisor? Working with a fabulous brand and a progressive, supportive dealer group · If so, The Recruitment Solution have the perfect role for you The opportunity is based within thei ...

  • Pendragon

    Service Advisor

    4 days ago

    Pendragon Stockport, United Kingdom

    **Service Advisor** · **Stratstone Porsche Stockport** · **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can you ...

  • Sytner Group

    Service Advisor

    2 days ago

    Sytner Group Stockport, United Kingdom

    **About the role** · We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Stockport. · As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the wo ...

  • C&B Recruitment

    Service Advisor

    2 days ago

    C&B Recruitment Stockport, United Kingdom

    **Service Advisor · Basic £25,200 · OTE £31,000 · Main Dealer - Stockport** · C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport. · Previous experience working within an aftersale ...