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Application Support Analyst
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TP ICAP Belfast, United Kingdom Full timeRole Overview · An exciting opportunity has arisen for a motivated candidate to join the application suppor team within the Belfast office, charged with the implementation and support of Trading Systems providing Level 2 application support. This is a high profile business facin ...
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IT Applications Support Analyst
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Experis Belfast, United KingdomJob Description · Customer Support Specialist, Service Desk Analyst · £32-38k + Benefits · 18 month contract · 2 days a week on site in Belfast (BT1) · Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analys ...
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Experis Belfast, United KingdomCustomer Support Specialist, Service Desk Analyst · £32-38k + Benefitsn18 month contract · 2 days a week on site in Belfast (BT1) · Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique v ...
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Experis Belfast, United KingdomCustomer Support Specialist, Service Desk Analyst · £18 month contract · 2 days a week on site in Belfast (BT1) · Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collabor ...
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Junior Systems Support Coordinator
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Icg Technology Placement
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Icg Technology Placement 11 Months, Belfast
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HR Assistant
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Operations, Placement Analyst 6 Months
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eFinancialCareers Belfast, United Kingdom**You're the brains behind our work.** · You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programmes equip ...
Application Support Analyst - Belfast, United Kingdom - Citi
Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Working as an Apps Sup Intermediate Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that the our Operations and Risk & Control users can confidently service their clients.
The role sits within the Data Engineering Production Management team, which aims to be the best for our clients by creating a Service-Centric organization focused on digitizing SMBF's products/services, driving out manual work and delivering world-class Client experience and enabling growth via scalability.
You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications.
In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners.
Provide technical and business support for users of Citi using reconciliation system.This includes providing quick resolutions to application issues, driving stability, efficiency, and effectiveness improvements to help the department and overall business succeed.
Partner with other regional teams for providing a stable Production Support coverage to Business.Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner.
Relevant Production Support experience in any financial domain is essential.Experience in supporting reconciliation application (including vendor product SMARTSTREAM TLM) is preferable.
Good Unix/Linux and Python skills
Good Experience with Monitoring tools such as ITRS Geneos, AppDynamics
Experience working with Oracle Database
Experience with Middleware solutions such as Tibco EMS, Kafka
The SMBF Production Management organization follows Best in Class Application Support procedures, technical solutions, Risk & Controls procedures. We work hard to have a positive financial and social impact on the communities we serve.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
~ Generous holiday allowance starting at 27 days plus bank holidays; A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Applications Support
Full time
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the EEO Policy Statement .
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