Jobs
>
Belfast

    Customer Support Specialist, Service Desk Analyst, 1st Line Support - Belfast, United Kingdom - Energy Jobline ZR

    Default job background
    Description
    Customer Support Specialist, Service Desk Analyst
    £18 month contract
    2 days a week on site in Belfast (BT1)

    Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.

    You will be part of a team responsible for providing an outstanding technical support experience to our business customers.

    From problem identification to full resolution, you will own and manage the customer experience over the phone and Web.
    Responsible for the customer support experience
    Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience

    Lead or participate in building communities with peer delivery roles; Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams.

    General understanding of Microsoft 365 administration principles.
    #

  • VANRATH

    1st Line Support

    1 day ago


    VANRATH Belfast, United Kingdom

    **About us** · We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · **Responsibilities**: · - Troubleshoot technical issues and provide solutions to customers. · - Install, configure, and maintain hardware and software. · - ...


  • Abacus Professional Recruitment Belfast, United Kingdom

    **Our client is a multi award-winning health care service looking for motivated IT professionals to provide integral support for their financial systems. This role will be supporting multiple sites and heavily project focussed.** · **These individuals will be providing 2**nd**/3* ...


  • Simplicity Group LTD Belfast, United Kingdom

    We are a fast-growing, dynamic, and high-energy organization with a passion for market leading technology. Culture & Teamwork is extremely important to us, at Simplicity Group, we like to keep it personal. We are passionate, creative, and unconventional. We work hard, keep it fun ...


  • Avanti Belfast, United Kingdom

    Avanti Recruitment is seeking a Windows Support Analyst to join a dynamic team at a Technology & Software Solutions company. As a member of their 24x7 operations team, you will be responsible for monitoring and providing first-level support for servers runningWindows 2008/2012/20 ...


  • People Source Consulting Belfast, United Kingdom Full time

    Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product qualit ...


  • Reed Specialist Recruitment Belfast, United Kingdom

    Business Analyst – 12 month contract: REED Technology Belfast are delighted to be recruiting for a Business Analyst on behalf of our client, a high profile public sector body within Northern Ireland. · The successful candidate will assist in the planning, design and implementati ...


  • Experis Belfast, United Kingdom

    Customer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by c ...


  • Experis Belfast, United Kingdom

    Customer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by c ...


  • Baker & McKenzie Rechtsanwaltsgesellschaft mbH Belfast, United Kingdom

    The Technology Support Analyst (Tier 1) willprovide the first point of contact for our end users through phone, email, chat, and/or ticket system. For this reason, this role is classified as a Tier 1 Technology Help Desk position. This role will provide solutions for our end user ...

  • Radius Housing

    HR Administrator

    1 day ago


    Radius Housing Belfast, United Kingdom

    **Job Title** : HR Administrator · **Directorate**: Corporate Services Directorate · **Responsible to** : HR Business Partner · **Job Purpose** : The postholder will provide administrative support for the core functions of the HR service, contributing to delivery of the · Corpora ...

  • Ashley Kate HR

    HR Advisor

    3 days ago


    Ashley Kate HR Belfast, United Kingdom Full time

    Ashley Kate are delighted to be supporting a fantastic business as they look to recruit for a permanent HR Advisor, based in Belfast. · HR Advisor · Belfast · Full time and Permanent · Up to £35k plus car allowance · As the HR Advisor, you will provide advisory support across the ...


  • Nigel Frank International Limited Belfast, United Kingdom

    D365 BC Support Consultant, GBP40,000 · ML_ · Dynamics 365 Business Central Support Consultant, £40,000 + Bonus, Microsoft Partner, Varied verticals incl professional services and construction, MS Certs · A UK based Microsoft Partner are looking for a Dynamics 365 Business Centr ...

  • Axis Recruitment Services

    HR Administrator

    1 day ago


    Axis Recruitment Services Belfast, United Kingdom

    **HR ADMINSITRATOR (Hybrid)** · This is an exciting opportunity for an experienced and credible HR Administrator who is looking for their next challenge. The role will be hybrid based but you will be expected to report into the office 4-5 times per month. · My client based in Bel ...

  • Stradivarius

    Supervisor

    1 week ago


    Stradivarius Belfast, United Kingdom

    **STRADIVARIUS BELFAST RESPONSIBLE** · **Reporting to**:General Manager/ Deputy Manager · **Key Responsibilities** · - **Stock Management and Sales**_ · - To manage daily replenishment and complete orders within a deadline in line with the sales, the needs of the department and t ...

  • Ashton Recruitment

    HR Associate

    1 day ago


    Ashton Recruitment Belfast, United Kingdom

    **Ashton Recruitment requires a HR Associate for our client based in Belfast** · **Position**:HR Associate · **Location**:Belfast · **Duration**:Permanent · **Rate of Pay**:Up to 25,000 · **Hours**:Monday - Friday 09:00-17:00 · **Duties will include (but not be limited to)**: · 1 ...

  • Imperial Professionals

    Administrator

    1 week ago


    Imperial Professionals Belfast, United Kingdom

    **Administrator** · Imperial Professionals are delighted to announce that we are working in partnership with a global engineering business who are recruiting for an Admin on a Permanent basis. · **Salary**: £22,000 per annum · Contract Type: Temporary to Permanent · Location: Bel ...

  • Reed Human Resources

    HR Manager

    4 days ago


    Reed Human Resources Belfast, United Kingdom

    REED HR is delighted to support our client in the North Coast area who wishes to recruit a HR Manager to join their fast-growing business. · Working closely with the Head of HR you will lead the HR team to implement the HR strategy and provide support to line management and emplo ...


  • Mitie Belfast, United Kingdom

    **REF 24592** · **Corporate Receptionist role in Belfast** · **Weekly hours: 24h** · **Salary: £ ** · **Job Overview** · As a Perception Corporate Receptionist you will be the first person a visitor meets or speaks to on the telephone, therefore your primary role will be to make ...

  • Black Fox Solutions

    HR Officer

    6 days ago


    Black Fox Solutions Belfast, United Kingdom

    **HR Officer** · **Belfast** · **Up to £32,000 plus benefits** · An exciting opportunity to join a successful, growing multisite business at their Belfast operation and offering hybrid working · **Reporting to and supporting the HR Manager you will work across all HR aspects and ...


  • Mitie Belfast, United Kingdom

    **REF 32005** · **Corporate Receptionist - Belfast** · **Part-time role** · **Salary: £ ** · **Job Overview** · As a Perception Corporate Receptionist you will be the first person a visitor meets or speaks to on the telephone, therefore your primary role will be to make that all ...