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1st Line Support
1 day ago
VANRATH Belfast, United Kingdom**About us** · We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · **Responsibilities**: · - Troubleshoot technical issues and provide solutions to customers. · - Install, configure, and maintain hardware and software. · - ...
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2nd Line Application Support
3 days ago
Abacus Professional Recruitment Belfast, United Kingdom**Our client is a multi award-winning health care service looking for motivated IT professionals to provide integral support for their financial systems. This role will be supporting multiple sites and heavily project focussed.** · **These individuals will be providing 2**nd**/3* ...
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First Line Technical Support
1 week ago
Simplicity Group LTD Belfast, United KingdomWe are a fast-growing, dynamic, and high-energy organization with a passion for market leading technology. Culture & Teamwork is extremely important to us, at Simplicity Group, we like to keep it personal. We are passionate, creative, and unconventional. We work hard, keep it fun ...
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First Line Support Engineer
5 days ago
Avanti Belfast, United KingdomAvanti Recruitment is seeking a Windows Support Analyst to join a dynamic team at a Technology & Software Solutions company. As a member of their 24x7 operations team, you will be responsible for monitoring and providing first-level support for servers runningWindows 2008/2012/20 ...
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People Source Consulting Belfast, United Kingdom Full timeOur client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product qualit ...
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IT Helpdesk Engineer/1st Line Support
1 week ago
Reed Specialist Recruitment Belfast, United KingdomBusiness Analyst – 12 month contract: REED Technology Belfast are delighted to be recruiting for a Business Analyst on behalf of our client, a high profile public sector body within Northern Ireland. · The successful candidate will assist in the planning, design and implementati ...
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Energy Jobline ZR Belfast, United KingdomCustomer Support Specialist, Service Desk Analyst · £18 month contract · 2 days a week on site in Belfast (BT1) · Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collabor ...
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Experis Belfast, United KingdomCustomer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by c ...
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Experis Belfast, United KingdomCustomer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by c ...
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HR Administrator
1 day ago
Radius Housing Belfast, United Kingdom**Job Title** : HR Administrator · **Directorate**: Corporate Services Directorate · **Responsible to** : HR Business Partner · **Job Purpose** : The postholder will provide administrative support for the core functions of the HR service, contributing to delivery of the · Corpora ...
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HR Advisor
3 days ago
Ashley Kate HR Belfast, United Kingdom Full timeAshley Kate are delighted to be supporting a fantastic business as they look to recruit for a permanent HR Advisor, based in Belfast. · HR Advisor · Belfast · Full time and Permanent · Up to £35k plus car allowance · As the HR Advisor, you will provide advisory support across the ...
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D365 Bc Support Consultant, Gbp40,000
1 day ago
Nigel Frank International Limited Belfast, United KingdomD365 BC Support Consultant, GBP40,000 · ML_ · Dynamics 365 Business Central Support Consultant, £40,000 + Bonus, Microsoft Partner, Varied verticals incl professional services and construction, MS Certs · A UK based Microsoft Partner are looking for a Dynamics 365 Business Centr ...
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HR Administrator
1 day ago
Axis Recruitment Services Belfast, United Kingdom**HR ADMINSITRATOR (Hybrid)** · This is an exciting opportunity for an experienced and credible HR Administrator who is looking for their next challenge. The role will be hybrid based but you will be expected to report into the office 4-5 times per month. · My client based in Bel ...
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Supervisor
1 week ago
Stradivarius Belfast, United Kingdom**STRADIVARIUS BELFAST RESPONSIBLE** · **Reporting to**:General Manager/ Deputy Manager · **Key Responsibilities** · - **Stock Management and Sales**_ · - To manage daily replenishment and complete orders within a deadline in line with the sales, the needs of the department and t ...
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HR Associate
1 day ago
Ashton Recruitment Belfast, United Kingdom**Ashton Recruitment requires a HR Associate for our client based in Belfast** · **Position**:HR Associate · **Location**:Belfast · **Duration**:Permanent · **Rate of Pay**:Up to 25,000 · **Hours**:Monday - Friday 09:00-17:00 · **Duties will include (but not be limited to)**: · 1 ...
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HR Manager
3 days ago
Reed Human Resources Belfast, United KingdomREED HR is delighted to support our client in the North Coast area who wishes to recruit a HR Manager to join their fast-growing business. · Working closely with the Head of HR you will lead the HR team to implement the HR strategy and provide support to line management and emplo ...
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Administrator
1 week ago
Imperial Professionals Belfast, United Kingdom**Administrator** · Imperial Professionals are delighted to announce that we are working in partnership with a global engineering business who are recruiting for an Admin on a Permanent basis. · **Salary**: £22,000 per annum · Contract Type: Temporary to Permanent · Location: Bel ...
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Corporate Receptionist
1 day ago
Mitie Belfast, United Kingdom**REF 24592** · **Corporate Receptionist role in Belfast** · **Weekly hours: 24h** · **Salary: £ ** · **Job Overview** · As a Perception Corporate Receptionist you will be the first person a visitor meets or speaks to on the telephone, therefore your primary role will be to make ...
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HR Officer
6 days ago
Black Fox Solutions Belfast, United Kingdom**HR Officer** · **Belfast** · **Up to £32,000 plus benefits** · An exciting opportunity to join a successful, growing multisite business at their Belfast operation and offering hybrid working · **Reporting to and supporting the HR Manager you will work across all HR aspects and ...
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Corporate Receptionist
5 days ago
Mitie Belfast, United Kingdom**REF 32005** · **Corporate Receptionist - Belfast** · **Part-time role** · **Salary: £ ** · **Job Overview** · As a Perception Corporate Receptionist you will be the first person a visitor meets or speaks to on the telephone, therefore your primary role will be to make that all ...
Service Desk Analyst, Helpdesk Analyst, 1st Line Support - Belfast, United Kingdom - Baker & McKenzie Rechtsanwaltsgesellschaft mbH
Description
The Technology Support Analyst (Tier 1) willprovide the first point of contact for our end users through phone, email, chat, and/or ticket system.
For this reason, this role is classified as a Tier 1 Technology Help Desk position.This role will provide solutions for our end user community promptly as set out by the department service level agreements.
Baker McKenzie is the world's leading law firm with offices all over the world.Our Belfast Centre is home to over 400 teammates in both legal and professional services such as finance, IT, marketing, and business support.
We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan.
We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you.
Escalate and coordinate unresolved incidents to the appropriate support team by consistently following defined escalation procedures.Maintain a strong working knowledge of supported systems and continually strive to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives.
Communicate technical or operational issues encountered during the shift.Be familiar with and follow technology procedures, policies, and processes diligently and accurately.
Provide back-up support for other team members, as required.
Undertakes assigned initiatives and projects and actively participates in improvement initiatives regarding tools and processes.
Perform simple to intermediate level tasks but not limited to: - M365 systems - Email and Exchange Admin Center (EAC)- Active Directory Administration and Management - Network Account Lockout Tracing and resolution - Network remote connection and Multi-Factor Authentication - Intune and mobile management - Administration and support of 70+ firm-wide used systems and applications
Experience with Technology Help Desk in a commercial environment following/aligned to ITIL best practices.
Has the ability to quickly learn and understand new technology and applications.
Willing to work on shifting schedule including weekends, as may be required.
