Technical Trainer - Cirencester, United Kingdom - BMI Group

Description

Empower, Connect, Evolve, and Inspire - these are the values that drive us and make BMI a company where you can thrive and grow.

Company Overview:

BMI UK & Ireland is part of BMI Group, the largest roofing and waterproofing company in Europe. With over 180 years industry experience, we deliver innovative roofing and waterproofing systems - designed to transform the way people live and work.The combined heritage of these Redland and Icopal represents a rich history of delivering roofing and waterproofing excellence to customers and brings together some of the biggest and most trusted names in the industry. Providing shelter, protection and peace of mind for architects, roofers, building and homeowners alike.

Background:

BMI Group has a clear vision to create the World's Number One Roofing and Waterproofing Company. With this in mind the BMI Academy exists as a thought leader in the UK roofing industry offering short duration training to BMI customers in both pitched and pitched disciplines.

You will be a fundamental part of the National Training Team taking a lead on the design and delivery of pitched roof training for both external customers and internal BMI staff. You will specialise in Icopal pitched roof systems and work across the UK business to help develop the BMI technical training service.

Vision for the Technical Trainer role:

BMI UK & Ireland places a high value on innovation and thought leadership within the industry and the technical training function lies at the core of that aim. We train our staff to a high degree of technical competence and offer our customers training experiences that add value to their businesses and raise the profile of the BMI Group brands. The BMI Academy brand comes with an unmatched reputation for value added training and technical support.

Technical Trainer: Purpose of Role

● As Technical Trainer you will be responsible for the design and delivery of pitched roof training within the UK business.

● You will work as an integral part of the Technical Training team to develop the service offered in line with strategic objectives of BMI UK & Ireland.

● You will spend the majority of your time at the BMI Academy, with some UK wide travel.

● You will hold joint responsibility for day to day operation and organisation of the pitched roofing training including taking full responsibility for course bookings and cancellations.

● Collaborate with Training Academy Manager and coordination of lesson plans, learning outcomes and training content/material aligned with pitched roofing growth objectives.

Key responsibility:

● Lead training uptake and engagement with pitched roofing contractors in collaboration with commercial stakeholders.

● Develop and present pitched roofing training content and reach with digital and practical formats across priority audiences (surveyor, specifier, contractor) in collaboration with pitched roofing Marketing stakeholders

● Lead upskilling and competency of the sales team to support delivery of the Win in pitched business strategy.

● Plan and deliver the annual pitched roofing training schedule across BMI Academy training locations, supporting the pitched roofing technical trainer.

● To monitor changes in regulation, trends and techniques and adapt training courses and materials to keep abreast of pitched roofing industry trends and needs.

● To recognise commercial support opportunities and exploit these using appropriate/cost effective ways of delivering training to both internal staff and customers/client groups.

● To prepare and present established training courses and materials for practical and digital delivery.

● To ensure that all existing course formats/content remain current and in line with appropriate standards and legislation.

● Assume the role of practical pitched roofing expert within the Training Centre and be able to communicate this expertise to a wide range of "customers" (From merchant counter staff to professionals such as architects, contractors and planners).

● To attend, mainly as a substitute in support of the Technical Training Manager, industry body/standards meetings as a recognised roofing expert representing BMI.

● Interpret broader construction issues/developments and be able to discuss/debate these with industry professionals.

● Ensure the safety of course delegates in a professional learning environment.

● To act as the "company host" when running external courses and ensure that BMI is presented in a positive manner.

● Promote the use of systems solutions and the benefits of the BMI guarantees within established and new courses (where appropriate).

● Promotion of future sales by contributing to the BMI Apprentice of the Year Initiatives.

● Seminars, roadshows and presentations, both practically and digitally.

● Work with industry bodies, such as the NFRC, LWRA and SPRA, to develop training support for their members.

● Support the wider marketing department through technical and marketing based project work.

● A1 Assessor Trained in readiness for Assessor Centre status and offering to the market.

Organisational Context:

The role reports to Technical Training Manager.

The role is a member of the Technical Training Team

Outputs & Accountabilities:

● Course design and delivery in line with customer and business requirements

● Accountable for effective and value creating training experiences across target audiences

● Responsible for design and delivery of Icopal pitched roofing training

● Compliant with BMI health and safety values and policies

Major results and/or performance levels expected out of the job:

● High quality of training content and delivery

● Demonstrating adaptability in line with the developing business requirements of BMI

● Developing positive and productive relationships with key stakeholders, including BMI UK Commercial Functions; Marketing and Sales.

● Accountable for approved contractor training content and delivery, engagement and uptake

● Proactively seek ways to improve the service and facility in support of the Technical Training Manager

Indicators for measuring the effectiveness of the job holder:

● Courses delivered and trainee numbers

● Trainee feedback

● Customer satisfaction

● Employee satisfaction

● Growth and development of BMI Academy

Main contacts for this job:

● Technical Training Team (BMI academy)

● Wider Marketing Department

● BMI Technical Team

● National sales force

● College and federation contacts

● BMI customers and specifiers

Knowledge & Experience Required:

● Expertise in the installation of pitched roofing systems across multiple technologies and disciplines and the ability to quickly master the Icopal branded systems with a view to training others in their use

● Experience working in a training environment would be of value, though not essential

● Experience working successfully as part of a small team

● Professionally qualified

● Knowledge of the UK Roofing industry and site practice

Roles, Skills & Attributes Required:

● Aware and experienced in creating and maintaining a safe working environment

● Excellent presentation skills

● Sound practical ability

● Able to learn quickly with a view to training others

● Embraces change and proactively seeks improvement

● Customer focused

● Excellent communication skills

● Good administrative skills

● IT Literate

● An inclusive approach and a can do attitude