- Own at least one of our Current Account products, ensuring they meet our customer's needs, deliver great outcomes and are commercially sustainable.
- Develop an excellent understanding of our Current Account processes and the potential harms within them to recommend and implement improvements where required.
- Work with process mapping teams and process operators to challenge controls, ensuring they are well-designed and operating effectively.
- Build a clear understanding of Nationwide's risk framework and our internal policies to enable us to identify and address any issues.
- Work closely with teams including Communications, Digital, Operations, Retail and Risk to investigate incidents, issues and complaints and put it right when things go wrong.
- Develop quality written proposals that facilitate formal decision making and broaden the understanding of key issues.
- An established product manager, ideally with a good knowledge of Current Accounts and the wider market.
- Experience of managing or overseeing processes or risks within Financial Services
- Understands not only the customer but impacts on commercials, risk and operations and can demonstrate this.
- A collaborative leader who is analytical, creative, confident and a good communicator.
- Proven ability to prioritise effectively, make decisions and get the job done.
- Excellent communication, both verbally and in writing being able to clearly present information and influence senior executives and the wider business.
- Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
- Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
- Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
- A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- Gympass – Access to a range of free and paid options for health and wellness.
- 25 days holiday, pro rata
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Product Manager- Current Accounts - City of London, Greater London, United Kingdom - NATIONWIDE BUILDING SOCIETY
Description
Product Manager - Current Accounts
Hybrid : x2 Days on site /x3 days WFH
London or Swindon
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
We're looking for a driven individual to work as a Product Manager within the Current Account Team, reporting to the Senior Product Manager.
A fantastic opportunity has arisen for someone who wants to build a career in Product Management. It's an exciting time to join the team as growing Current Accounts is at the heart of our Society strategy in delivering fairer, more rewarding products and propositions which help our members to thrive in their day-to-day life.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Swindon or London offices.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
The role will require travel to Swindon at least once a month.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doing
You'll be responsible for our range of Current Accounts across their Product Lifecycle, ensuring they meet the needs of our customers, commercial ambitions and operate within our risk and control environment.
Playing such an important role within the team means as a minimum you'll have or be:
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:
Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.
As a building society, we're owned by our members – that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.