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Support Engineer
3 weeks ago
Park Lane Recruitment Ltd London, United Kingdom* Germany · - ON-SITE WORK · - Task-based recruitment process · Support Engineer in Berlin, Germany · - Location: Berlin, Germany · - Position: full-time, no remote or freelancer work · - Number of vacancies: 2 open positions · - Salary: € gross per year, or more (depending on ex ...
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IT Support Engineer
4 weeks ago
May & Stephens London, United KingdomOur client, a global IT services provider is seeking IT Support Engineers to join its Docklands based office. · These are permanent roles, working Monday to Friday, 9am - 5.30pm. · As IT Support Engineer, you will support with a range of technical tasks, as well as helping to del ...
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IT Support Engineer
3 weeks ago
Nigel Frank International London, United Kingdom**IT Support Engineer** · There has never been a better time to join on of our most respected clients, a global holding and management company based in London, as they are looking for an experience support engineer to get stuck in right away. They are one of the top 15 communicat ...
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IT Support Engineer
3 weeks ago
Recruit Wealth Camden, United KingdomOur national Financial Planning and Investment Management client is currently going through rapid expansion, being on course to become one of the leading, prominent brands in Financial Services. · Their aim is to deliver sophisticated financial planning and investment management ...
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IT Support Engineer
3 weeks ago
Red King Resourcing London, United Kingdom**Onsite Desktop Support Engineer** · Our well established client is looking for a immediatley available Desktop Support Engineer on an initial 3 to 6 month contract with potential to extend. · This role does fall inside IR35. · **Key skills** · - Office 365 · - Strong verbal and ...
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IT Support Engineer
3 weeks ago
Akton Recruitment Ltd London, United KingdomLocation: The shard - Bi-weekly travel to Northampton · **Salary**: Up to 40k · As a part your duties, you will work alongside the Head of Technology and support development and optimization of IT support framework as well as act as a 1st and (over time) 2nd line of technical sup ...
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IT Support Engineer
3 weeks ago
Investigo London, United KingdomWe are looking for a bright and hardworking individual who is keen to be part of a fast-paced, entrepreneurial environment. Investigo is growing and with it we are looking for someone to assist our IT support team to the next level. There is a huge opportunityfor the right person ...
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IT Support Engineer
3 weeks ago
Roc Search Limited Southwark, United KingdomAn NHS client of mine is looking for 2 IT Support Engineers to join their team, on an initial 3 month contract. · The role is paying £155 per day INSIDE IR35. · The role is 100% on site, in South West London. · The role is 1st and 2nd line IT Support. ...
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Technical Support Engineer
3 weeks ago
GTS INTERNATIONAL LTD London, United Kingdom**Technical Support Engineer** · GTS Transportation is currently seeking a Technical Support Engineer on behalf of a leading global provider of rail signalling and communication products. · Technical Support Engineer Key responsibilities include: · - Providing technical support t ...
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IT Support Field Engineer
4 weeks ago
May & Stephens London, United Kingdom**IT SUPPORT FIELD ENGINEER** · **MULTIPLE LOCATIONS IN LONDON & SOUTH EAST** · **VALID DRIVING LICENSE REQUIRED** · **About the role**: · Based within the IT department, this is a newly created role that will see the IT Support Field Engineer work independently in the field, tra ...
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Junior IT Support Engineer
3 weeks ago
MillsHill Recruitment Limited London, United KingdomJunior IT Support Engineer · Windows, Office 365, MAC, OSX, Microsoft Office, Router, Switches. · My client is a small independent yet growing IT Services company in London. Due to their success and growth they have a urgent requirement for a Junior IT Support Engineer. · The Jun ...
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IT Operations Support Engineer
2 weeks ago
Lynx Recruitment Ltd London, United Kingdom**IT Operations Support Engineer (Level 2/3 support) - London/Remote - £40,000 - £60,000 plus 10% bonus** · IT Operations Support Engineer required by an award-winning technology consultancy based in London. Due to continued growth my client is looking for a IT Operations Support ...
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Application Support Engineer
2 weeks ago
La Fosse Associates London, United Kingdom**Title**: Application Support Engineer · **Day Rate**: £550 - £650 per day (Inside IR35) · **Duration**: 6 Months · **Based**:London **(Mainly Remote)** · - Oracle database and app support · - PowerBuilder · - Knowledge of Oracle database architecture and admin · - SQL and PL/SQ ...
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Cloud Support Associate, Support Engineering
3 weeks ago
AWS EMEA SARL (UK Branch) London, United KingdomSystem Administration experience ideally gained in a Linux operating environment (Ubuntu). Experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Understanding of virtualisation and cloud comp ...
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Technical Support Engineer
3 weeks ago
ABL Recruitment London, United KingdomRole: Support Engineer · Expected duration: 6 months (May extend) · Start: ASAP · Working hours: 5AM to 1PM · Office Location: London · Pay rate: £ £200.00 · Our client is a global technology leader. They are looking for a support engineer to support their robotics team. · **Resp ...
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Onsite IT Support Engineer
3 weeks ago
RFA London, United KingdomThe Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistanceconcerning the use of comp ...
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Technical Support Engineer
3 weeks ago
Connected IT London, United KingdomTechnical Support Engineer/ IT Support Engineer · We have an excellent contract opportunity available for a Technical Support Engineer to join our multi-national client with offices in London. · Your day to day tasks will consist of working through a backlog of incidents at 1st/2 ...
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DevOps Support Engineer
3 weeks ago
Nigel Frank International London, United Kingdom**Devops Support Engineer - Remote - c£50k** · I am exclusively working with a prestigious retail organisation in the midst of a digital transformation and actively seeking an enthusiastic DevOps Support Engineer. · This is a fantastic opportunity to be part of supporting the cur ...
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Network Support Engineer
3 weeks ago
Fairfield Consultancy Services Ltd London, United KingdomWe are looking for Network Support Engineer/ Cisco Voice for our cient in **Chelmsford, UK.** · **Mode-Contract/ FTE** · Experience - 5-8 years · Skills · - Cisco Voice, Cisco IP Telephony, Cisco Collaboration Engineer, Technical Lead Cisco Collaboration · **Job Requirements**: · ...
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IT Support Engineer Contract
2 weeks ago
GreatFind Recruitment London, United KingdomOur client is seeking an IT support engineer. The initial contract is for 6 tp 12 months and is likely to extend or become permanent · **Role Overview** · Assume responsibility and ownership of the Service Desk (which provides 1st/3rd line support to the Head Office teams) and ha ...
Third Line Engineer/3rd Line Support Engineer - London, United Kingdom - context recruitment
Description
3rd Line Infrastructure Support Engineer£45k - £55k + benefits
An exciting and ambitious managed service provider (MSP) are looking for an experienced 3rd Line Engineer to join their team.
The role will require that you to provide high level infrastructure support to their SME sized clients, based at their HQ (North West London) with occasional client visits.
Working as an escalation point for the service desk, you will be clearly identifying issues and troubleshooting through to resolution.
There is a great opportunity to be involved with some exciting projects as well as gain personal and career development within a fast-growing MSP and a great team.
Duties & Accountabilities:
Act as an escalation point for the service desk, responding to calls and tickets from clients, clearly identify issues, troubleshooting through to resolution.
Monitor systems and identify performance issues proactivelyWork within strict SLA timeframes and manage escalation of incidents within defined timelines
Identify problem trends and implement changes as required
Identify, design and plan to ensure continued service availability and ensure all changes are carried out in a controlled and tested manor
Work with other functions within the business to help identify issues and requirements with a view to continued service improvement
Provide technical advice and recommendations for tickets assigned to 1st & 2nd line engineers, transferring knowledge to junior colleagues
Ensure work is completed in line with KPI targets and personal objectives.
Technology Requirements:
A strong background in Windows Server Support including Active Directory, Group Policy, DFS, DNS, DHCP, Powershell.
A strong background in working with MS Exchange / Office 365.
A strong background in virtualised environments, VMware and/or Hyper V.
Network Security Solutions / Support experience would be of benefit (not a requirement)
Understanding/knowledge of Microsoft Azure and Cloud Technologies
Understanding/knowledge of Sentinel / Defender suite would also be of benefit
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