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    Quality Assurance - Belfast, United Kingdom - Citi

    Citi
    Citi Belfast, United Kingdom

    3 weeks ago

    citi background
    Full time
    Description

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's MCA QA team within the Central Controls MCA Team.


    By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.


    The MCA Quality Assurance team is an integral part of the Central Controls MCA team that owns the enterprise-wide framework and execution of Manager Control Assessment program.

    The purpose of the MCA Quality Assurance team is to drive quality into the MCA program to ensure management can rely on MCA insight as the underlying data is timely, accurate and complete.

    The MCA Quality Assurance and Scope of Operations role holder will lead and direct a team of professionals who will:
    Challenge the quality of MCA policy, standard, procedures and practices;
    You will work lead a team conducting Quality Assurance Reviews and supporting the Scope of Operations across all Business and Functions, with tasks including:
    Propose areas of MCA program for review based on stakeholder input and analysis of related data
    Support creation of QA Review scripts including proposed scope and sampling approach
    Support the collation of data required for a QA Review
    Follow QA Review script across all in scope Businesses and Functions, and gather evidence for areas of concern
    Identify common themes and conduct root cause analysis with recommended mitigation
    Collate reports for senior management review and action
    Manage team including hiring, evaluation, development, compensation and disciplinary process
    You will need to take personal accountability to deliver meaningful and sustainable outcomes through the efficient and effective management of resources, based on the following:
    Inquisitive, pragmatic and commercial problem-solving, with excellent attention to detail;
    Comprehensive understanding of operational risk management, including industry standards and areas of regulatory focus;
    We work hard to have a positive financial and social impact on the communities we serve.

    By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

    Generous holiday allowance starting at 27 days plus bank holidays; A discretional annual performance related bonus
    Private medical insurance packages to suit your personal circumstances
    Employee Assistance Program
    Pension Plan
    Paid Parental Leave
    Special discounts for employees, family, and friends
    Risk Management

    Business Risk & Control

    Full time

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

    View the EEO Policy Statement .
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