Call Centre Representative - Leeds, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Leeds, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Answer incoming calls from customers promptly and professionally
  • Respond to customer inquiries and resolve issues efficiently
  • Perform data entry tasks accurately and in a timely manner
  • Utilize phone etiquette to ensure positive customer interactions
  • Upsell products or services to customers when appropriate
  • Analyze customer needs to recommend the best solutions
  • Communicate effectively with customers to ensure satisfaction

Skills:


  • Strong data entry skills with high accuracy
  • Excellent communication skills and phone etiquette
  • Ability to analyze customer needs and provide suitable solutions
  • Experience with upselling products or services is advantageous

Job Types:
Full-time, Permanent


Pay:
From £25,703.72 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 27/05/2024
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